Spot Pet InsuranceReviews of spotpet.com

Really excellent insurance, which we carry on both dogs. In a perfect world, our dogs would be healthy forever and incur minimal vet bills, but the reality is, illness and injury happens, and bills can be exorbitant. Well worth the monthly charge. The website is easy to navigate, and customer service is quick and responsive.

the person on the phone was very pleasant and nice to speak to

The response time and customer service are amazing.

We had the best insurance with Spot. If we come back from abroad we’ll renew with Spot for sure. Customer service TOP kind and knowledgeable

Fast and efficient processing of my claim - Truly appreciated.

super easy process to submit/upload claims docs.

#1 their customer service people arent from the US but foreigners from Nigeria who repeat everything back to you that you said and keep repeating over and over the same thing. #2. I submitted a claim that was valid and had a $250 deductible which they didn't apply my pet bill for $275 towards it. These people are scandalous and have no experience at all processing claims. I cancelled this ridiculous insurance and thank God I only paid them $60 in total for monthly payments. I am so tired of stupid people like this who can't do anything right. What happened to the good old customer service days that used to exists? They don't and can't answer any questions and it's always a different person when you call. The same ol crap that goes on and on. I wanted to speak to the adjuster who worked on my claim but NO can't even do that. SPOT INSURANCE SUCKS DONT GET IT.

We did get a payment on our claim which was great! Very happy with this news!!!