Spot Pet InsuranceReviews of spotpet.com

Thank you for being so easy to work with. After having to take my dog to several doctors to try and determine her sudden severe illness , I was down and had a hard time interacting with others. Your process and rapid response was a blessing at a very challenging time for our family.

I was extremely pleased with the ease of making a claim and then the time it took to get a response from Spot Pet Insurance.

I like how easy it is to submit a claim. But I received no sort of alerts or emails or information about the process of my claim (if it was approved, if it’s being worked on, how much I will be getting back, etc.) I have to constantly check the app if I want to know that information AND on top of that my insurance premium went up a few dollars this year without them even mentioning it to me which I do not appreciate at all.

Spot offers a greatly customizable experience that is great for both of my two cats. I get exams, illness, and accidents covered for my older cat and illness and accidents covered for my younger cat. The amount I pay changes for them both based on the deductible I choose and what percentage of their visit is covered. The only issue I have with Spot is that their claims process isn’t clear. I might have an itemized bill and only want to claim what is covered by my insurance (for example, flea prevention is not covered) but there seems to be no way for me to indicate I am not claiming that which I feel affects the speed with which my claim is being processed.

Spot is my favorite insurance. It is very affordable and you know exactly what is covered and what percentage you will get reimbursed so when you pay your vet bill you just pay and think “but ill get most of it reimbursed anyway” and have no worries!

Quick turnaround. Spot did all the legwork gathering info from our vet.

Courteous and helpful associate quick turnaround of claims

Submitting a claim is easy and straightforward. Their customer service is also easy to get a hold of and eager to help. I highly recommend Spot!