Spot Pet InsuranceReviews of spotpet.com

Quick and easy. Helps offset the vet bills never had any issues.

This was my first claim. Shortly after submitting the claim I received an e-mail from Spot requesting all health records for my dog who is now 5. I asked why Spot would insure my pet without this information if required. That request went away. Next, I received an e-mail stating that Spot was missing information on my claim. I submitted with my claim a scanned copy of my Vet's invoice and details from the annual wellness exam. I called Spot to see what was missing from my claim. They told me that they contacted my Vet and got the information they needed. What was that? Why didn't they ask me? I don't remember authorizing Spot to contact my Vet. I'm not sure I trust Spot after this experience.

Great rates. Super quick claims service. Buy it!

Very quick claim response. Professional service.Glad we chose spot for our pups insurance!

communications was excellent

They are quick to respond& seem to really care about what is happening

My dog had crypt orchid for which he had an orchiectomy and was neutered. I submitted a claim which was denied for having been a preexisting condition. In 2025 my dog was attacked by a much bigger dog. He had an overnight stay at a Pet Emergency Hospital including surgery and several fu visits I was pleasantly surprised that Spot reimbursed me 90% of all of these vet bills which was thousands of dollars! In early 2026 my dog got treated for ear infection and this treatment was also covered at 90% after my $100 deductible was met I am extremely pleased with this Pet Insurance submitting a claim is streamlined and the response time prompt! Thank you SPOT

**EDIT** responding to Spot advising I contact customer service. I did… thus the comment the service team is misleading and not helpful. I contacted customer service two separate times and was told the wrong information. Its ok. I cancelled all policies so no future help will be needed. The claims process is confusing. The policies are not transparent. The customer service staff is unhelpful and provides misleading information.