Marcus
I was surprised to see I had to submit…
I was surprised to see I had to submit medical records to get a claim paid, but once I did everything went smoothly.
Response from Spot Pet InsuranceApr 21, 2026
Hi Marcus, we bust our tails to process your claims as quickly as possible. We’ll send you email updates on each claim’s progress, but you can also track them any time in the Member Center. For any additional questions or updates related to your claim, feel free to reach out to our customer service team at at 1-800-905-1595 or email us at [email protected]



