Spot Pet InsuranceReviews of spotpet.com

Very fast handling of claim. Easy to submit a claim. Quick return

Just confused about how the claims are processed because I have two sitting there in queue and then I submitted another one and they've already paid me for it!! (which is awesome) but the other two are still just sitting there. When I called in the agent said well it just depends on if an agent picks them up or not to process them. It can take two to four weeks and up to a month she said. 😏🤔

The processing was SO easy!!!

My claim, refund, and payment was fast even though I use mail, and don't do the claim online.

Spot is the absolute WORST for pet insurance. Stay away from this company, it's a scam. I started a policy and then my dog was prescribed medications which should have been covered. Spot kept denying my claims because they said they didn't receive full vet records. I sent them the complete records from my vet multiple times, but they said they lacked "soap notes". My dog only went to the vet for routine vaccinations so the only notes were what vaccines he got and his weight. My vet then added in the "soap notes" they wanted only for them to say that still wasn't correct, but wouldn't explain why. My previous vet and my new vet have no idea what Spot is looking for so it seems this was just a way that they could get out of reimbursing me for my dog's medications. After further review, it seems this is a common practice for Spot Pet Insurance. So I have been paying monthly for a service I have never received. Unfortunately I will end up having to take them to small claims court to get my money back. Save yourself the headache and DO NOT GET PET INSURANCE THROUGH SPOT.

Do not waste your money on this sham! I have made two claims that have been denied for coverage. Now they are telling me any time my dog has the same issue it will never be covered. I paid for a year but will definitely not renew. This was not a pre existing condition as they try to claim. My dog was diagnosed with a problem in March, and I enrolled in the policy in January. You do the math.

I stand Corrected. The claim was paid. I am stunned to read such positive reviews concerning timeliness and ease of the claims process. It has been nearly a month since I submitted my claim. I am having the exact opposite experience. I thought I was prepared and immediately forwarded pages of detailed expenses in excess of $20K for maximum reimbursement of $7K. The medical surgery provided is not known to be a from a pre-existing condition, so I am frustrated with their “fishing expedition” to obtain medical records from the first 6 months of her life. My pet has been insured with Spot for more than 2 years. She is 3 1/2 years old. I have not submitted any claims.

Easy claim process. Well done!