Spot Pet InsuranceAmerica's FavoritePuppy Insurance Click for Price >Spot Pet Insurance is one of the leading providers of customizable pet health insurance for dogs and cats across the United States and Canada. We're on a mission to help families get their pets the care they need to lead longer, happier lives together.
Spot Pet Insurance (spotpet.com) has 11,960 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Excellent
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11,960 approved reviews, newest moderated first
CusH C.
The first time we used the insurance for Spirit, we received excellent help in complaining the required form and were provided with a refund even though the form had multiple vet invoices.
Response from Spot Pet InsuranceMay 18, 2026
Hi there, we are so pleased to hear about your positive experience with us! It's wonderful to know we could assist with your claim and multiple vet invoices. Wishing happy wags!
Josiah B.
We submitted our claim and it was a no nononsense process for the approval. They did not hassle or argue anything which was the last thing we needed after having a pretty big surgery on our boy. Thank you Spot for making it so easy and stress free to get our refund.
Response from Spot Pet InsuranceMay 18, 2026
Hi Josiah, we are so glad we could make a difficult time a little easier for you and your boy. Thank you for sharing your positive experience with us.
Marlene
Quick response
Response from Spot Pet InsuranceMay 18, 2026
Thanks for being part of the Spot family, Marlene ! 🐾
Jeffrey
Claim process is intuitive and very easy to do. Claim response is very quick and clear .
Response from Spot Pet InsuranceMay 18, 2026
Hi Jeffrey, we're so glad you had a positive experience! Wishing you and your fur family good health.
David S.
Easy to send in a claim in, and fast response with processing claim. Highly recommend!
Response from Spot Pet InsuranceMay 18, 2026
Hi David, we're so glad you had a positive experience! Thanks for choosing us to protect your furry family.
Allen
Been with Spot for Lily our Golden retriever 11 years . Lily has ha both hind CCLs Surgically repaired with TPLO and SPOT has covered both of them in accordance with our Agreement,,,NO complaints Allen
Response from Spot Pet InsuranceMay 18, 2026
Hi Allen, we are so happy to hear about Lily's successful surgeries and our coverage. Thank you for your kind words and loyalty!
Lenny S.
Follow up from November. Absolute scam paid the policy in full, Spot Pet did not pay any of our claims, all claims submitted multiple times by our local veterinary and complies with Spot Pet Policy. Filing in small claims court, absolutely a scam. Awful phone service, after many hours of calls and re submitting of all of the claims, the supervisor scheduled to call us on 11/28, no call no show. Stay far away from this company. SCAM !!!!!!!!!!!!!!!!!! Papers have been notarized as I informed 3 representatives that we were filing in CT small claims court, you can call us at 860-280-1388, review and pay the 3 invoices asap or on 12/15 I will proceed with the filing process, I also emailed you a copy of the CT small claim information. Unacceptable at every level especially management level. I will submit all vet invoices and our service agreement on this website for proof of their scamming customers
Response from Spot Pet InsuranceMay 27, 2026
Hi Lenny, we have sent this over to our team and they will reach out directly to address your concerns.
Joe M.
It was easy to submit my claim and I had my payment from spot in about 9 days.
Response from Spot Pet InsuranceMay 18, 2026
Hi Joe, we're so glad we could help quickly! Wishing your pet good health.