Ron
SPOT DOES NOT HONOR IT'S POLICIES!
I've had this insurance for THREE years now and NOT ONE TIME did I get reimbursed for ANY of my dog's claims or wellness visits. I was told that I needed to upgrade my policy to a plan that automatically reimbursed Wellness checks. Well, just over 2 weeks after I upgraded the policy my dog got a wellness check and RIGHT NOW they're coming up with every excuse possible NOT to pay out three invoice for that Wellness Check! I strongly suggest finding any other pet insurance that ISN'T SPOT.
Response from Spot Pet InsuranceJun 1, 2026
Hi Ron. We continually strive to deliver the best experience and apologize if your recent experience with us have fallen short of that. We’d like the chance to clarify anything you may be frustrated about and encourage you to call our team at 1-800-905-1595 (M-F 8am-8pm, Sat 9am-5pm EST).



