SpotOn FenceReviews of spotonfence.com

The new nova collar is as described “no go”. Half the time it doesn’t activate, my 65 lb GSD could care if or when it goes off. The lines waver pretty bad, and in the end you have anxiety as to if it will actually work right when or if it’s called on too to keep the dog in the yard. Not to mention one side of the collar has a short tail and with the need to keep it tight (2 finger rule) it’s really difficult to get clicked on. Talked to support through chat twice, no response or follow up. Was told they’d call me, gave them a day and time, no call.

My dog got hit by a car wearing your collar. The boundaries were set he knew where to stop, for whatever reason it wasn’t calling, vibrating or static correction that evening. He is dead and I have a $1,000 collar that failed at that moment.

We bought the first collar (Omni version) in 2023, since that time the collars have failed three times. They replaced it under warranty with no issues in 2023, then it failed after a software update in 2024 and they wanted us to pay $500 for a refurbished collar, after much back and forth they did send me a new one, but only after appealing to the senior management directly. It has again failed in early 2026. They want us to pay the $500 again for a refurbished unit because it is "unrepairable" I have training collars that are 20 years old that still work (with battery replacement) this is ridiculous. A $1300 (original purchase price) dog training collar should last more than a year. That isn't even taking into account the numerous times i was on the phone with support to fix issues, usually after a software or firmware update. The other issue- when it fails you have no idea, your dog is just gone, the collar seems fine, but it isn't.

Battery life for one day is way too short to be a fence solution.

1/21/2025. Collar was purchased 10/24 for $999.00 to secure a young American Black Lab to a 4 acre yard. This collar is now available for a reduced price of $899.00. The dog is presently 2 1/3 years old. Learning boundaries was easy for this dog however he's become more emboldened in time and has been know to cross lines. To correct him from this I am now using a "Dogtra" electronic training collar along with the Spot-On collar, primarily using the Spot-On for it's GPS capability, keeping the phone app open to watch him every time he goes outdoors. When I see him ignoring the set Spot-On boundaries, I remind him to stay put with the Dogtra. The spot-on collar is adjusted to the maximum 30 but fails to change his mind to stay in his yard. Squirls and deer entice him to leave the yard. Incredible diligence is required with constant app watching, keeping an eye on him at all times when he is outdoors, reviewing his every movement via the phone app. But to make matters worse and by far my greatest complaint is that now the collar has developed a 1/4" failure, a stress tear in the thin edge of the rubber collar material, close to the collar antenna! A call to Spot-On, the rep requested pictures and mentioned a repair is possible if the collar components have not been damaged or wet. Spot-on reply to the pictures sent in have determined the collar is non-repairable and offering (as a loyal customer), a replacement collar with an identical collar (same material) for $499.00 including a 1 year warranty or a pre owned collar (same material) for $299.00 along with a 90 day warranty. Or I can purchase the newest, a more durable collar (different material described as a plastic/rubber type?) for another $999.00 which is the original price paid for this failed collar. It is my honest opinion (and I find it a huge disappointment) that the material used for this collar does not hold up to normal wear and tear. I have had multiple breeds of large dogs and have never ever experienced even one collar failure, ever and I believe the expense sacrificed towards the purchase of this collar is wasteful and will not recommend to others who own larger active dogs. Smaller dogs no larger than a beagle or small terriers may be acceptable 1/30/26- Thank you for your reply but I feel your response has mis identified the problem as a chewing problem/failure of the collar which it is clearly not. Again, the dog is highly motivated, runs and plays hard. I have seen clumps of sod, grass, sticks wedged between the collar and his neck from chasing balls and happens to him frequently no matter the collar he wears and yet, this is the only collar to have ever failed. I'm not saying your new collar won't stand up to this kind of use. And I will make a suggestion, something I believe most dog owners would like to see on your products, a ring to fix a name tag to if the dog just happened to find itself across the boundaries and free to the great outdoors. Or is there none because the collar will not stand up to the stresses should someone try to leash the dog? Either case, I like many other dog owners, never let my dog venture out of the house without an ID well fixed to him and because this collar has no ring for tags( or leash), I use a magic marker on mine to ID my dog just in case.

Collar will not work correctly if worn in basement of a home. Dog will get shocked randomly because GPS can not pick up the collar signal and will say it’s out of the boundary when it is

Setup was super easy and tracking works well, but the battery life is terrible-barely lasts 24 hours. Really frustrating.

Our dog has been falsely corrected several times. We have tried changing the fence and adding safe zones. We still get notified that he is out of the fence which he is then being corrected even thought he is standing right next to us. We are reluctant to use the collar.