SpotOn Fence Reviews | Read Customer Reviews of spotonfence.com

SpotOn FenceReviews of spotonfence.com

4.2913 reviews
Pet Services
Manchester

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SpotOn Fence

About SpotOn Fence

SpotOn GPS Fence gives dogs the freedom to roam and owners the confidence that comes with truly reliable containment. Designed, engineered, and supported in the USA, SpotOn is the original GPS-powered virtual dog fence and continues to set the standard for accuracy, reliability, and performance.At the core of SpotOn is patented True Location™ GPS technology, which corrects for common GPS issues like drift and signal interference. With the launch of the new Nova Edition, that technology takes a major leap forward—leveraging best-in-class hardware, industry-leading accuracy, and all-new smart features to deliver even more consistent containment in real-world conditions, based on over 5 million hours of real-world dog movement data.Using the SpotOn app, you can create custom fences in minutes—no wires, no digging, no maintenance, and no subscription. Set boundaries as small as 1/3-acre or as vast as you need, even in remote areas with heavy tree cover. As your dog approaches a boundary, the collar delivers clear, fair alerts through tones and vibration that trigger precisely when they should. You can also track your dog’s location in real time, right from your phone.Backed by real human support, SpotOn is built for people who want dependable technology, thoughtful training support, and freedom that works in the real world.

SpotOn Fence (spotonfence.com) has 913 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: spotonfence.com
Website: spotonfence.com
Category: Pet Services
Location: Manchester
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 98% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SpotOn Fence reviews

Showing 123 reviews with 4 stars · Clear filters

Todd L.
Jul 27, 2026
Quite responsive and quick dealing with…
Quite responsive and quick dealing with troubles I’ve had. Keep on!
Response from SpotOn FenceJul 28, 2026
Thank you for your review of the SpotOn system.
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Peyton P.
Jul 23, 2026
SO HELPFUL!
Took awhile for them to respond but once I got a response they were quick to reply and so helpful!
Response from SpotOn FenceJul 24, 2026
Thank you for providing your feedback and review of the SpotOn collar
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customerchris G.
Jul 21, 2026
Tara after 3-4 weeks if training is now…
Tara after 3-4 weeks if training is now responding very well with her spot on collar We are surrounded by deer and wildlife here in the Catskills where we just moved from city life .. having this collar has been a great relief As she s a German Shepherd and her instinct is to herd and chase .. we did adjust the collar to level 10 and the minute she gets to close to the ravine and woods she turns around and comes back . So I’m very pleased with that Thank you
Response from SpotOn FenceJul 22, 2026
Thank you for your review. We are so happy to hear you are finding success with the collar. Should you run into any issues, have questions, or just want to chat with the team, we would be happy to help.
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Regina M.
Jul 21, 2026
I love the SpotOn collars
I love the SpotOn collars. They are pricey but work really well. I love being able to change fence if I need to. Only problem I’m having is collars are barely a year out and are already losing battery life.
Response from SpotOn FenceJul 21, 2026
Thank you for providing your review and feedback. Many things can cause your battery to deplete faster, such as the dog constantly testing the fence or enabling tracking for extended periods. We would like to look into your collar's battery life. Please reach out to us when you have time at [email protected] or call 603-488-1504.
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Bruce C.
Jul 20, 2026
My dog's learning curve is still in…
My dog's learning curve is still in existence, but she is improving quickly. I was hesitant to turn her completely loose in my back yard for two reasons. One being the very busy highway which runs down on side of my property, the second is her attraction to chasing rabbits off the property. Fortunately the rabbits are inclined to run into the brush away from the highway. I still go out with her but I no longer carry a leash with me while we play or just wander around. The collar and the software are both excellent, although I have occasionally been caught off guard by the amount of shift in the boundary. I expect the technology will improve over time and possibly the bulk of the collar will diminish. On a twenty pound dog with a small neck it is a bit heavy and does not form a nice circle around the neck.
Response from SpotOn FenceJul 21, 2026
Thank you for your review and feedback. We truly appreciate it, as it helps us improve the system. We would be happy to provide you with training tips and guidance. We can also offer a free 30-minute virtual customized training session with a certifed trainer to help make you feel more confident in letting your dog out on its own. You can reach out to us 7 days a week at [email protected]. We look forward to hearing from you.
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Todd S.
Jul 18, 2026
First Class adaptations exclusive to your expectations.
Excellent Real Time Communication and Responses between Tech Support and Engineering Dept to resolve most of our Metal Roof, Dense Tree Canopy and Intermittent Cellular service shortcomings affecting fence containment and tracking.
Response from SpotOn FenceJul 20, 2026
Thank you for your review and feedback.
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Ileana
Jul 17, 2026
My 2 Brittanys are doing great on the…
My 2 Brittanys are doing great on the collars. I live off gird but also on a busy dirt road, the collars keep them safe. I deducted a star because the collars do not always have connection.
Response from SpotOn FenceJul 20, 2026
Thank you for sharing your experience! We're glad the collars are helping keep your two Brittanys safe. We understand your frustration with occasional connection issues and appreciate your feedback. If there is any issue with Bluetooth or Satellite connection, please reach out to us for troubleshooting. If the collar has a weak connection to cellular, it could be due to the signal in the area, and reccomned powering cycling the collar to see if you can establish a new cellular connection with the unit to improve tracking and notification capabilities.
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Josh W.
Jul 15, 2026
Needs a better clasp on the collar
Needs a better clasp on the collar The plastic can be hard to connect And is can break easy Battery life is about 24 hours Would be nice if longer
Response from SpotOn FenceJul 15, 2026
Thank you for taking the time to share your feedback. We appreciate your comments about the collar clasp and battery life, as input like yours helps us continue improving our products. If you're experiencing any issues with the buckle or have questions about battery performance, please don't hesitate to reach out to our Support team, 7 days a week at [email protected] or call 1-603-488-1504 Monday - Friday from 8 am to 5 pm and Saturdays 8 am to 12 pm EST. We would be happy to assist you and resolve any issues you may be facing.
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