Wayne F.
The fence works great my my tracking…
The fence works great my my tracking doesn’t always work but the fence works great
Response from SpotOn FenceJun 10, 2026
Thank you for your feedback and review.

SpotOn GPS Fence gives dogs the freedom to roam and owners the confidence that comes with truly reliable containment. Designed, engineered, and supported in the USA, SpotOn is the original GPS-powered virtual dog fence and continues to set the standard for accuracy, reliability, and performance.At the core of SpotOn is patented True Location™ GPS technology, which corrects for common GPS issues like drift and signal interference. With the launch of the new Nova Edition, that technology takes a major leap forward—leveraging best-in-class hardware, industry-leading accuracy, and all-new smart features to deliver even more consistent containment in real-world conditions, based on over 5 million hours of real-world dog movement data.Using the SpotOn app, you can create custom fences in minutes—no wires, no digging, no maintenance, and no subscription. Set boundaries as small as 1/3-acre or as vast as you need, even in remote areas with heavy tree cover. As your dog approaches a boundary, the collar delivers clear, fair alerts through tones and vibration that trigger precisely when they should. You can also track your dog’s location in real time, right from your phone.Backed by real human support, SpotOn is built for people who want dependable technology, thoughtful training support, and freedom that works in the real world.
SpotOn Fence (spotonfence.com) has 913 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Wayne F.
The fence works great my my tracking doesn’t always work but the fence works great
Response from SpotOn FenceJun 10, 2026
Thank you for your feedback and review.
Pamella F.
Although the collar did not work for my location, customer service was very responsive and helpful. I was sorry to return it. If the GPS improves for the tall trees in my yard in the future - I will certainly retry!
Response from SpotOn FenceJun 10, 2026
Thank you for your review. While we are happy to hear that you had a positive experience with our support team, we are sorry to hear that the system did not work out. We hope you give us another try in the future as the technology continues to grow and develop over the coming years.
Nickie F.
We've been using the SpotOn Nova for 3 months now and absolutely love it. One thing that makes the product even better is the exceptional customer service from the company. I have reached out to them about 3 or 4 times for various reasons or questions both via email and phone and have received exceptional service every time. The product is wonderful and I've suggested to friends as well. It's worth every penny. We use it at two properties, both with heavy tree coverage and many acres and the accuracy is phenomenal. It gives our sweet girl the freedom to explore and gives us peace of mind to know where she is and that she's always within the boundary. The "call dog" feature is amazing and we use it when shes far away but we need her to come back so we can leave or whatever the reason night be. No need to go look for her, just press the button and the collar will whistle which she's learned means it's time to come in. I highly recommend SpotOn Nova!!
Response from SpotOn FenceJun 10, 2026
Thank you for the review. The team is happy to hear how well the system is working for you and your dog. The added peace of mind that comes with knowing your dog is safe and able to roam the property freely is second to none. As you already know, the support team is always eager to help with any questions or concerns you may have. We are here for you whenever you need us.
Austin S.
Customer service was fantastic. Collars work great for our 3 dogs (German shepherd, chocolate lab, cockapoo)
Response from SpotOn FenceJun 10, 2026
Thank you for your feedback and review. We are delighted to hear the system is working well for you and the three dogs. If you ever run into any issues or just have questions and want to talk, please don't hesitate to reach out to the team. We would love to hear from you and answer any questions that may be on your mind.
Ryan E.
SpotOn Fence has been a blessing. This has been our answer to our property issues.
Response from SpotOn FenceJun 9, 2026
Thank you for reviewing the Spoton Collar. We are happy to hear you are enjoying the system. Should questions or concerns ever arise, please don't hesitate to reachout to the support team. They are here for you whenever needed and look forward to assisting you.
SP
SpotOn changed my dog's life. She's a Pyrenees and now is free ro roam/guard in a 100 acre zone. She respects her boundaries. The SpotOn support team was extremely helpful when I was getting started.
Response from SpotOn FenceJun 9, 2026
Thank you for the review. We are so happy to hear your dog is now able to roam freely around the property and that it gives you some peace of mind knowing she is safe. If you ever run into issues or just have questions, we are here for you every step of the way!
Elsa K.
Excellent customer service
Response from SpotOn FenceJun 9, 2026
Thank you for the review!
Kenneth Carlson J.
Great customer service.So friendly and knowledgeable. Took care of the problem right away. Been with them for about 3 years. Always a good experience. Would definitely recommend Spot on
Response from SpotOn FenceJun 9, 2026
Thank you for the kind words and review!