Chelsey D.
Quick set up
Quick set up. Easy to upload new fences. Overall very happy with the purchase.
Response from SpotOn FenceJun 25, 2026
Thank you for your review of the SpotOn system.

SpotOn GPS Fence gives dogs the freedom to roam and owners the confidence that comes with truly reliable containment. Designed, engineered, and supported in the USA, SpotOn is the original GPS-powered virtual dog fence and continues to set the standard for accuracy, reliability, and performance.At the core of SpotOn is patented True Location™ GPS technology, which corrects for common GPS issues like drift and signal interference. With the launch of the new Nova Edition, that technology takes a major leap forward—leveraging best-in-class hardware, industry-leading accuracy, and all-new smart features to deliver even more consistent containment in real-world conditions, based on over 5 million hours of real-world dog movement data.Using the SpotOn app, you can create custom fences in minutes—no wires, no digging, no maintenance, and no subscription. Set boundaries as small as 1/3-acre or as vast as you need, even in remote areas with heavy tree cover. As your dog approaches a boundary, the collar delivers clear, fair alerts through tones and vibration that trigger precisely when they should. You can also track your dog’s location in real time, right from your phone.Backed by real human support, SpotOn is built for people who want dependable technology, thoughtful training support, and freedom that works in the real world.
SpotOn Fence (spotonfence.com) has 913 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Chelsey D.
Quick set up. Easy to upload new fences. Overall very happy with the purchase.
Response from SpotOn FenceJun 25, 2026
Thank you for your review of the SpotOn system.
Willow W.
Fast response
Response from SpotOn FenceJun 24, 2026
Thank you for the review.
Ahlearie B.
When I called the person on the other end was helpful and knowledgeable. Each time they were understanding and looked into my account to ensure everything was working properly. I also received the new collar and update as quick as possible.
Response from SpotOn FenceJun 24, 2026
Thank you for sharing your review. The team is always happy to help, no matter how big or small the issue. We are so happy to hear you're loving the experience so far. Should you have any questions, concerns, in need of troubleshooting steps or advice, please don't hesitate to reach out.
Rick
Everything has been spot on!! Easy setup, easy to use & accurate. A few possible improvements. Battery life- the batteries pretty much need to be recharged daily. This is advertised so it know going in but would be nice if they would last a bit longer Color options- the collars are all black we have 2 dogs so would have been a nice option to get 2 different colors to easily identify. Collar status- the option to see the status & make changes to the collars without connecting to them. Currently you need to be within 30' to connect to the collar to make any changes or see the battery life. We sometimes leave our dogs with family (that is a bit electronically challenged) when we travel. It would be nice to be able to check the status of the collars when we are traveling to make sure all is working.
Response from SpotOn FenceJun 24, 2026
Thank you for your review and valuable feedback. We truly appreciate it, as it helps us to continue to grow and improve. I will be forwarding this to our engineering team. Should you have more suggestions or questions, please feel free to email us at [email protected]. Thank you for being a SpotOn customer.
TJ
We would give SpotOn's customer service an A+. Even though the collar did not work out for us due to our location having some challenges with it's very hilly terrain, heavy tree cover and spotty cellular service. We did try a competitors(for due diligence sake only)so if we ever do find ourselves in a different signal and cellular location we would not hesitate to go with SpotOn again.
Response from SpotOn FenceJun 24, 2026
Thank you for the review. We are saddened to hear the system was not a good fit for your property. If you ever move or want to give us another shot, please don't hesitate to reach out with any questions or concerns. We wish you and your dog all the best as you continue on your containment journey.
James W.
It was difficult to set up first time but the help line got me going in the right direction it took about 2 to 3 weeks for my 4 year golden to get use to it I used small flags to mark the boundaries . I highly recommend it
Response from SpotOn FenceJun 24, 2026
Thank you for your feedback and review of the SpotOn collar.
Nicholas J.
This collar works great and am very pleased with it. Would 100 percent recommend and we do all the time. Battery life is not great, but we just throw it on the charger when not in use.
Response from SpotOn FenceJun 24, 2026
Thank you for your review and feedback.
customer
Amazing collars. The delivery was a bit slower than I would have liked. It took almost a month. And the collars are a bit bulkier than I had expected. Other than that, they work great. My dogs have only ran onto the road a couple of times in the early days of training. Now they all sit and watch people walk by without trying to chase them.
Response from SpotOn FenceJun 24, 2026
Thank you for your review and feedback.