Brooke G.
Had a few technical issues and got the…
Had a few technical issues and got the help I needed easily and efficiently
Response from SpotOn FenceAug 31, 2026
Thank you for your review.

SpotOn GPS Fence gives dogs the freedom to roam and owners the confidence that comes with truly reliable containment. Designed, engineered, and supported in the USA, SpotOn is the original GPS-powered virtual dog fence and continues to set the standard for accuracy, reliability, and performance.At the core of SpotOn is patented True Location™ GPS technology, which corrects for common GPS issues like drift and signal interference. With the launch of the new Nova Edition, that technology takes a major leap forward—leveraging best-in-class hardware, industry-leading accuracy, and all-new smart features to deliver even more consistent containment in real-world conditions, based on over 5 million hours of real-world dog movement data.Using the SpotOn app, you can create custom fences in minutes—no wires, no digging, no maintenance, and no subscription. Set boundaries as small as 1/3-acre or as vast as you need, even in remote areas with heavy tree cover. As your dog approaches a boundary, the collar delivers clear, fair alerts through tones and vibration that trigger precisely when they should. You can also track your dog’s location in real time, right from your phone.Backed by real human support, SpotOn is built for people who want dependable technology, thoughtful training support, and freedom that works in the real world.
SpotOn Fence (spotonfence.com) has 913 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Brooke G.
Had a few technical issues and got the help I needed easily and efficiently
Response from SpotOn FenceAug 31, 2026
Thank you for your review.
Bethany E.
Great customer service. I love how easy it is to set up at my parents' house and in-laws. We can bring our dog to family gatherings and not worry about his whereabouts. Since we introduced them to SpotOn, two of my brothers have set up the fence for their own dogs, and I love that we can join their network. It doesn't prevent my dog from occasionally chasing the neighbor's cat, but I can easily track him when he escapes. The collar is durable and easy to use. Charging it every night is critical, and we've made that a part of our bedtime routine.
Response from SpotOn FenceAug 31, 2026
Thank you for your review and honest feedback on the SpotOn system. We are so happy to hear that you and your family are loving the system.
William D.
Great support. Great guarantee. Very trustworthy.
Response from SpotOn FenceAug 27, 2026
Thank you for your review.
William H.
Totally happy. Easy to set up. Dog learned the area right away. Have not had any issues with dog crossing the boundary. Highly recommend.
Response from SpotOn FenceAug 27, 2026
Thank you for the review. We are so happy to hear you're loving the system and that it has allowed your dog to live a truly unleashed life. Should questions ever arise, please don't hesitate to reachout.
Shari F.
SpotOn has been great for my escape artist in controlling boundaries that work for me. I have set another boundary at our local dog park as both dogs needed socialization skills and it has worked beautifully. Training videos have been immensely useful as well. My biggest dilemma is that with another dog, who is not an escape artist, but does go beyond the boundaries could be a potential risk. I’d like to purchase another Nova for him, but the price is currently too high to justify.
Response from SpotOn FenceAug 26, 2026
Thank you for sharing your review. We are so happy to hear that you are loving the system and have found success with your dogs. We would be happy to help keep your escape artist within the fence and can even provide a free 30-minute virtual training consultation. We also offer a multi-collar discount when you purchase additional units. Should you want to take us up on the training consultation offer or have more questions about pricing and discounts, please reachout to the team at [email protected] or call 603-488-1504 Monday through Friday from 8 am to 5 om and Saturday 8 am to 12 pm EST.
richard
Your staff was great at getting back in a timely fashion and extremely helpful
Response from SpotOn FenceAug 26, 2026
Thank you for your review.
Bryn B.
Tech support was great about getting a replacement collar to us fast! And they actually answer the phone! The collars have functioned as designed and are working well for us. I have recommended these collars to other people as well.
Response from SpotOn FenceAug 26, 2026
Thank you for your review of the SpotOn collar. We are so happy to provide a replacement collar should you run into any other issues or have questions about the product or its features. Please reach back out to the team.
Meg L.
Spot on has terrific customer service. They replaced a collar that got damaged with efficiency and speed.
Response from SpotOn FenceAug 25, 2026
Thank you for your review.