SpotOnReviews of spoton.com

Mi reseña es para destacar el trabajo excelente que Iván Monroy a desempeñado, siempre responde mis dudas me resuelve los inconvenientes que tengo con el sistema ya sea menú, handheld o cualquier otra cosa. Gracias Iván Monroy por tu amable atención, apoyo y excelente servicio. Eres el mejor Spoton necesita más personal como tú.

I really appreciate Joe looking out for us. He has been calling to give me updates on any cases that we have opened, and to answer any other questions I might have. I very much enjoy the updates. With past POS systems I would ask for help and never hear back. So this is like a breath of fresh air to know someone is actually looking into the issues I am having and keeping me informed. PLEASE keep this up!! :)

I write this review to let company SpotOn know is they have the best of the best staff on there hand. Jason Fochek. Revenue Growth Representative so super awesome and so very professional and helpul when my business need and doing business with SpotOn. He would go above and be young and even work after business hours to be sure you get taking care of. Thank You for your help Jason.

No system is without its struggles - Natala DiNoto has been amazingly accessible and helpful working through our start-up pains and getting the system dialed in for our specific situations. If everyone with SpotOn is as passionate about the end-user experience as she is, this is going to be a great partnership!

Alaina Brown is the best rep I’ve worked with. She goes out of her way to make sure everything is going well and offers anything she can to make sure I’m satisfied as a customer. She’s also very timely with her responses and whatever she says she’ll do, she does it without delay. Keep up the good work!

SpotOn has been a game changer for our restaurant. The platform makes everything-from online ordering and delivery to payments, loyalty, and marketing-simple and efficient. The reporting tools give us valuable insights to grow our business. Our CSM, Ivan Monroy, has been outstanding-knowledgeable, responsive, and always proactive in helping us succeed. With his support, SpotOn truly feels like a partner, not just a provider. Highly recommended!

I was having issues with a credit card issue at both places for 4 days that never got resolved. I kept being sent to a different department and told they would get back with me. Hours and/or days later they did! That’s been resolved after calling daily. Then I needed assistance with adding buttons, groups etc… to the system. Told someone would call me back 3 hours later. In the interim I reached out to Chris Jones a rep who I had only spoken to a couple times. He immediately returned my call. I explained the issues I was having and the help I needed and the lack of time I had to wait around for a call. He immediately said he could help me right now. He literally sent a zoom call to me. Had lots of patience with me. Walked me through step by step and not only answered all my questions and concerns but took the time to show me along the way! He was very patient with me and genuinely cared about getting things taken care of. He was very helpful and after 45 minutes with me, the issues were resolved and I got exactly what I needed accomplished! Top notch service! Definitely an asset to your company! Sincerely Lori GM for Trs Place and South Gate Saloon

Natala has been an amazing help during the implementation process. Her communication is one of the best ive ever experienced and her ability to give you her full attention on a moments notice has been impressive. Shes made our experience with SpotOn much easier than anticipated.