SpotOnReviews of spoton.com

This company has held our funds for over a month. Over 18k of credit card charges because they made an error. Poor customer service and high turnover of account managers. The reporting is also terrible if you are having to track sales for individual jobs. Save your time and find someone else.

I have a batch out that printed, but they are unable to find what happened with the money.

everything is great in the beginning. they promise alot but after a while they avoid your calls. the guy who signed me up named james morgan and i advise not to do business with this guy.

If i could have given zero stars I would have! BUYERS BEWARE! SpotOn misrepresents themselves as providers of gift-cards that can actually be used. Friends bought our daughter and e-gift card for college graduation to a restaurant near her new apartment in NYC on SpotOn. A $250 giftcard (ending in 1348) to Momoya. She tried to use it at Momoya in Chelsea - near her apt. and Momoya told her they "do not accept e giftcards" Only their Upper Westside location at 81st and Amsterdam does. The entire purpose of this gift was to have a restaurant near her Apt so when she came home late from work, she could get some take-out. She lives in the West Village - 60 blocks away! We had to embarrass the friends who gave her the card and tell them the card would not be honored. They spoke to a manager at Momoya and they told them the restaurants were individual franchises and they do not honor Spoton. They reached out to SpotOn, asked for a refund so that they could buy a physical Momoya gift card from the Chelsea location which she could use ... SpotOn REFUSED!!! Nowhere on any of SpotOn's literature do they state that the e-gift cards could only be used at certain locations , they represented themselves as a provider for Momoya ! SpotOn refuses to refund the purchase and told us we just have to go to the other location which is more than 60 blocks away! This defeats the purpose of this gift!

When installed the start on POS in April 2022. It’s now July 2022 assistant is still not working up to our sales persons guarantees. we have trouble with reporting, consolidating all pertinent information into one report instead of five. After work daily with a customer service representative who although very nice does not solve problems. There is no local on site service person they can come out and fix problems. They are very good at saying we can’t do that. My last POS company was able to tailor their system to our needs. Spot On prefers to taylor my needs to their system. We are continuing trying to work out the issues, but overall the sales people guarantee the moon and deliver much less. Mike Duffy Mike Duffy’s Pub & Grill St. Louis Missouri

Robert Herzog is a liar and spoton pricing too high and we were told a different price. Look him up as he has many different companies and all same results.

Im sorry but i don’t recommend it.

Very unfriendly and not knowledgeable customer service.