SpotOnReviews of spoton.com

We recently switched to the SpotOn POS system in our restaurant, and the experience has far exceeded our expectations. The features offered are truly impressive and provide a significant upgrade from our previous system. SpotOn has introduced us to new capabilities that we never had before, especially regarding their loyalty program Before SpotOn, we had never implemented a loyalty program for our customers. As we prepare to launch this exciting new feature, we want to highlight how easy SpotOn has made the process for us. Their system is intuitive, and the support we received made it possible for us to take this important step for our business. One of the most impressive aspects of our experience has been the customer service. Ivan Monroy was especially helpful and patient with us as we learned about the loyalty program. We had no prior knowledge of how such programs worked, but Ivan guided us every step of the way, ensuring that we understood everything thoroughly. We are very happy with both the SpotOn system and the outstanding customer service we've received. The transition has been smooth, and we feel confident moving forward with the new features, especially the loyalty program. SpotOn has truly made a positive impact on our business, and we highly recommend them to others in the restaurant industry. Tatos Mexican Grill and Cantina

Krystle Simms is Amazing! That's my girl! She's professional but personable. She really makes my team feel like she is our own personal spot on saavant! Any issues we have, she takes on personally and treats it as though it is her issue. She is always there when we need her and such a great big help.

We switched to SpotOn for our restaurant and we are happy with the POS system. Michael L. has been awesome to work with.

Chris Jones & Johnathan Smith took the time to do a zoom to visually see what problems we have with the system. It was easier to understand and see issue as it has been hard to explain on other service calls. Also will get a Tech out to service issues I cannot resolve myself, is so appreciated! Chris Jones has kept in contact to make sure task are getting done. I appreciate his attention to detail.

Michael was amazing during the set up process! I was hesitant at first and did not want to spend the money each month…..but once everything was up and running, best investment I’ve made in a while! No mistakes, no issues, and so easy to use! One stop shop for all changes and prices, etc! Could not be happier!

I recently switched to SpotOn for my restaurant’s POS system, and I couldn’t be happier with the decision. The platform is intuitive, powerful, and handles everything from payments and online ordering to loyalty programs and reporting seamlessly. What truly stands out is the outstanding support—especially from Joe, my dedicated representative. He’s been incredibly responsive, knowledgeable, and patient, guiding me through setup, customizations, and any questions that came up. Whether it’s a quick fix or deeper optimizations, Joe and the team are always available 24/7 with real human help, no endless bots or hold times. SpotOn feels like a true partner invested in my success, not just another vendor. Highly recommend for any business looking for reliable tech backed by exceptional people! 5 stars.

I made my switch to SpotOn in October…Best decision I ever made…Great Customer service, great system…Natala DiNoto all I can say is WOW such an amazing person…She is what makes Spot On better then anyone out there…From day one she has helped with everything, and always went above and beyond…Thank you so much SpotOn for having such a great team and great System…

It was extremely satisfying speaking with Jasmine, a true professional that understand the financial complexity and price structure. She is pleasant, polite. positive and commands depth in knowledge. She has my highest recommendation. Ralph J. Garcia Managing Director SVP Management Resources LLC since 1978