SpotOnSpotOn powers small and midsize businesses with the digital tools they need to run and grow, supported by personal service and delivered at a fair price. A leader in fully-integrated restaurant management systems and small business technology, SpotOn offers end-to-end solutions which include marketing, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions. Our hardware is robust and reliable, ready for the demands of hard-working restaurants, bars, storefronts, online stores, stadiums and more.
SpotOn (spoton.com) has 594 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Administration & Services · Santa Barbara, California
Excellent
Administration & Services · San Diego, California
Excellent
Administration & Services · Malibu, California
Excellent
Administration & Services · San Jose, California
Excellent
Showing 439 reviews with 5 stars · Clear filters
Christine H.
Ivan is always very quick and efficient. He emailed him and he responds with a call to confirm my request. This is extremely helpful and we are happy to work with Ivan at spot on!
Response from SpotOnJul 25, 2025
Thank you for the great feedback! We’re glad to hear Ivan’s quick and efficient support makes a difference. We’re happy to have him on the team and look forward to continuing to support you!
Vicki
Very important to have a good relationship with your service provider. Chris Jones at SpotOn was very helpful and informative. Look forward to working with him in the future.
Response from SpotOnJul 25, 2025
Thank you so much for your kind words! We’re thrilled to hear that Chris was helpful and informative. Building strong relationships with our clients is very important to us, and we look forward to continuing to support you in the future. Please don’t hesitate to reach out anytime!
Piccolo F.
Huge shout out to Morgan F. and James C.! These two are incredible problem solvers and definitely deserve some recognition. They are extremely knowledgeable, efficient, professional, *and* friendly. They've worked quickly to resolve some recent issues I've had and even followed up afterward to make sure everything was back on track. It's clear that they take pride in what they do and truly value their customers. A+!
Response from SpotOnJul 16, 2025
Thank you for such a kind review, Piccolo! We couldn't agree more, Morgan and James are both true assets on the team!
Johnathon P.
SpotOn has truly taken our business to another level. From the moment we signed on, the platform has streamlined our operations, improved customer engagement, and enhanced our overall efficiency. But what really sets SpotOn apart is the exceptional support we receive—especially from our account manager, Savanna. Savanna has been instrumental in helping us grow. Her responsiveness, insight, and dedication have allowed us to eliminate unnecessary processes and focus on what matters most—delivering value to our customers. She goes above and beyond to ensure we’re getting the most out of the system, and her proactive approach makes a huge difference. We highly recommend SpotOn to any business looking to grow with the right tools and the right team behind them.
Response from SpotOnJul 9, 2025
Thank you for such a kind review, Johnathon! We couldn't agree more, Savanna is such an asset on the team!
Amy W.
James Clark went above and beyond in a stressful time. He eased my mind and made the situation manageable. I appreciate his patience and knowledge with the Spot On system. Thank you James!
Response from SpotOnJul 9, 2025
Thank you for such a kind review, Amy! We couldn't agree more, James is such an asset on the team!
Heather V.
I worked with Chris Jones to implement a complicated lunch special and he was very helpful and very patient.
Response from SpotOnJul 9, 2025
Thank you for such a kind review, Heather! We couldn't agree more, Chris is such an asset on the team!
Alejandro - E.
ABSOLUTLEY OUTSTANDING!! Ivan took my call & when I had to step away for an impromptu meeting (which ran a bit long) I came back to find that he was still on the line and ready to walk me through all of my inquiries. 15/10 service, thank you for your patience and thorough work.
Response from SpotOnJun 26, 2025
Thank you for such a kind review, Alejandro! We couldn't agree more, Ivan is such an asset on the team!
Irving M.
Iván Monroy cordial y eficiente
Response from SpotOnJun 26, 2025
Thank you for such a kind review, Irving! We couldn't agree more, Ivan is such an asset on the team!