Bridget V.
Thank you
Thank you, Ivan for your patience and your efficiency. You did a great job.
Response from SpotOnOct 20, 2025
Thank you for sharing your experience, Bridget! We’re so glad Ivan was able to provide such thorough support.

SpotOn powers small and midsize businesses with the digital tools they need to run and grow, supported by personal service and delivered at a fair price. A leader in fully-integrated restaurant management systems and small business technology, SpotOn offers end-to-end solutions which include marketing, reservations, online ordering, digital loyalty, review management, and both retail and restaurant point-of-sale (POS) solutions. Our hardware is robust and reliable, ready for the demands of hard-working restaurants, bars, storefronts, online stores, stadiums and more.
SpotOn (spoton.com) has 594 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Administration & Services · Santa Barbara, California
Excellent

Administration & Services · San Diego, California
Excellent

Administration & Services · Malibu, California
Excellent

Administration & Services · San Jose, California
Excellent
Showing 439 reviews with 5 stars · Clear filters
Bridget V.
Thank you, Ivan for your patience and your efficiency. You did a great job.
Response from SpotOnOct 20, 2025
Thank you for sharing your experience, Bridget! We’re so glad Ivan was able to provide such thorough support.
Anthony F.
Nick Deninno is the best. SpotOn has been a blessing to find. I recommend it to anyone in need of a POS system.
Response from SpotOnOct 20, 2025
Thank you for sharing your experience, Anthony! We’re so glad Nick is able to provide such thorough support.
Nicholas C.
Nick has been great during my whole experience with SpotOn. He’s always available especially when I have questions or concerns. I’m really happy with the customer experience.
Response from SpotOnOct 16, 2025
Thank you for sharing your experience, Nicholas! We’re so glad Nick is able to provide such thorough support.
Bella B.
Natala has been our saving grace every time we need anything. Very thankful for her and all her help!
Response from SpotOnOct 9, 2025
Thank you for sharing your experience, Bella! We’re so glad Natala was able to provide such thorough support.
eryn R.
Great customer service. Ivan Monroy is my sales rep and is great Communication is with these guys are great Highly recommend spot on
Response from SpotOnOct 9, 2025
Thank you for sharing your experience, Eryn! We’re so glad Ivan was able to provide such professional and thorough support. We're proud to partner with you and your business!
Maria Guadalupe C.
“SpotOn is a fantastic all-in-one solution—loyalty, online ordering, payments, discounts, and email marketing all in one platform. Their customer service is top-notch, and our CSM Ivan Monroy goes above and beyond every time!”El mejor 100% recommended
Response from SpotOnSep 29, 2025
Thank you for your feedback, Maria! Ivan is a wonderful partner, and we're glad he has been so helpful. We love partnering with you and your business!
Boccelli's R.
We all know that choosing a POS is a big decision and the new way of life being a SaaS product. I wasn't a fan moving from an older POS that was bought and paid for to a monthly subscription fee service. But it has been 7 months and I can tell you it has made a difference to our operations and ease of work flow. From the implementation, to the support- SpotOn has answered every question and given sufficient support on all requests. As in any change, there were bumps but none too large that offset our operations. Michael L - our cusomer success manager has followed up with many small items. My AM - Jim has given support past the sale (which many in sales know that is not common). I hope a year from now I can still look at this review and agree the change was beneficial.
Response from SpotOnSep 29, 2025
Thank you for sharing your thoughtful feedback, Boccelli's! We know switching POS systems is a big change, and we’re so glad to hear SpotOn has made a positive difference for your business. We’ll be sure to pass along your kind words to Michael and Jim—they’ll love hearing this. We look forward to continuing to support you for many years to come!
Jen M.
SAVANNAH IS THE ABSOLUTE BEST
Response from SpotOnSep 27, 2025
Thank you for sharing your experience, Jen! We agree, Savannah is such an asset on the team!