La SportivaReviews of sportiva.com

I bought a pair of shoes of the model ultra raptor and the right shoe had the sole deformed in such a way that it was impossible to use, it would have caused an injury not only to me but to anyone who dared to put it on because it twisted your ankle! Fortunately the e-shop refunded me. I wanted to give a try to this brand that had good reputation but after this, never again.

probably one of the worst brand and customer service experiences of the last few years. incredibly lame and irresponsible brand, leave alone accountability for counterfeit goods. stay far away from these fraudsters.

Potessi dare 0. Ho acquistato un paio di Ultra Raptor Mid Woman GTX a luglio 2021. Oggi, dopo pochi utilizzi, si sono scollate!!!. Contattato servizio clienti: dovrei recarmi al negozio dove le ho comprate (distante 50 km) e lasciarle per la spedizione alla sede, dopo la verifica sullo stato mi diranno se sono in garanzia..... altri 50 Km per il ritiro anche se non in garanzia... I COSTI???? pessimo servizio post vendita

Pair of katana climbing shoes ruined in 2 monthes. I've contacted the customer support to see if they could do something. As i have sent my shoes for repair (it usually takes 3 weeks and i will climb outside in 1 month) they didn't understood, telling me that they couldn't do anything as the shoes were going for repair. They didn't propose anything. Very bad customer service and they've lost 1 customer.

I never usually write reviews but these shoes were the biggest disappointment. I bought the T4 womens GTX boots and within a month (wearing a few times a week) the plastic hooks for the laces snapped off and the laces themselves had started wearing through and the sole was wearing at an incredibly fast rate for the amount of use they were getting. I tried to speak to customer services, they were extremely unhelpful and would offer no solution. Wouldn't recommend for their quality of products or their customer service.

I bought a pair of La Sportiva Trango Tower GTX and after 6 month of use, I needed to resole them. Within 20 hikes the tip of the sole was worn completely off. What is written nowhere is that this boots have a very technical and soft compound sole. This sole will grip very good, but it wore off extremely fast. My tips are gone after 6 month of normal use. If you intend to use them for Hiking or trekking (as advertised on the hompage), be prepared to resole them within short, therefore factor in, into your purchase price, also a new soles. I wrote directly to La Sportiva, instead going to my retailer and claim my warranty, as I thought we will find a solution and who better than the manufacturer knows its products, however La Sportiva sees this differently. In their view, shown usage is normal wear and tear ( as these are very technical Boots, designed to super grip) and therefore they have no fault. I have had better experiences with other Brands. Instead of solving my problem, they sold me a new sole on my expenses. Resuming: I bought a new pair of top end boots (not cheap) which did not last 6 month, I need to resole them already and pay for the refitting myself. If I would have known before that the Trango will wore off faster than a pair of cheap Trail running shoes , I would never have bought them, not even in sale. The Warranty department was well educated, but absolutely frustrating and not helpful. After this disappointing experience I do not think that I will buy another product from La Sportiva again. If you like the boots as I did, just be aware and warned that they will not last the first season! But they look very cool, in my case a pair of Trango Tower GTX.

I've just recently bought a pair of Katanas. These are pretty snug, providing perfect grip and security. If you're doing intermediate bouldering, these shoes are fantastic! Although above V7+ I would recommend something more sensitive and down-pointing.

Like the person below. I bought a pair of trainers for £175 I returned them to La Sportiva, unused with tags at my own cost (an additional £18 as they do not provide a returns service) 6 months later I received an email informing me of my refund - they said the trainers had been used (which they categorically had not!) and that they would refund me less import taxes! Today I received £87. Do not use this company - the trainers may be a good product, but their sales policy is dishonest