SportingSmilesReviews of sportingsmiles.com

I love getting my retainers through this company. The fit perfect. They’re clear and good quality retainers. These are the best retainers for a good price!

Repeat customer!

BEWARE OF FAKE POSITIVE REVIEWS !! I bought this product only for them to tell me my impression isn't right over and over. I needed more putty but now they want me to pay extra for it or get a partial refund. SCAM

Good company

They take a long time to process your moulds to make them into retainers. My impressions were rejected 3 times, then I called them because I was biting into the moulds via the instructions properly and had them approved. Probably a money steal for them. My upper retainer broke and it hasn't even been a full year, cheap material. They wouldn't offer a replacement and wanted me to pay $45 for another set when it's their quality issue.

I ordered an set of retainers from Sporting smiles in June 2022 and was hopeful that the negative reviews were one offs and not every customers experience. But I was wrong. After just 2 months of use and very careful handling and cleaning, one of the retainers split in half. I am not new to retainers I have used the one from my orthodontist for years. I called them to go a replacement and they said there is nothing they can do. I would have to buy a new one at full price and they would expedite the shipping. Not wanting my teeth to shift I payed for a whole new set in August 2022 and waited for the rush delivery. Fast forward 3 weeks later, I did not receive my order and my emails to customer asking where my order service were ignored. They finally responded the day after I received the order stating that they do not see a rush shipment on the order. My teeth have already shifted but thankfully it is reversible. I will never be using them again. I invested thousands in straightening my teeth and using them is a risk to losing it all.

Though the Essex trays they send you look the same as the ones you get from your dental office, they definitely do not hold up over time! Both sets of trays I got from my dental office lasted for years and are still usable. The two sets I got from this company are both trash after one year. If you have any sort of problem that requires you to contact customer service, you'll be greatly disappointed! They don't care and don't even bother to apologize!

Being able to get a retainer online is nice although it took a very long time to get my order – I realize there are covid delays, but I waited 5 weeks when the website says 10 days is normal. So if you're in a hurry, this is not the way to go.