Thomas P.
BEWARE
If you are ordering Aquaviz swim goggles from Sport Eyes.com, you need to know that there will be two layers of glass. When water gets between the layers, you will not be able to clear it. It will obstruct your vision. Sight for Sport Eyes says in its info that the prescription is an insert, but they do not warn that it will make two layers of glass and that water will get between the layers and obstruct your vision. When I discovered this problem, Sight For Sport Eyes said they would only refund the base amount of the goggles, that is $75 out of a total of $260. BEWARE.
Response from A Sight for Sport EyesAug 9, 2024
I'm sorry you had issues with this product. As mentioned in our email exchange. the product description says it is an "insert" and there are pictures of it with an insert. We also offered you a full credit on the prescription lenses (which are not refundable because they are custom made) on a different product. We just would only offer a partial refund on product that you used in the ocean. As mentioned, if you would have let us know as soon as you opened the product that you did not like the insert, you could have sent it back at that point. But you used the product in the ocean making them "used" and thus not fully refundable. Again, I apologize you are not happy with the product, but we did try our best to work with you to come up with a solution for you. We just can't refund used and custom product. But we did offer a full credit towards another product which you refused.