Spoonful of ComfortReviews of spoonfulofcomfort.com

Initially, the response was great and the process was easy to do a bulk order. After I placed the order, it was crickets. I realized after a few days I never received a confirmation or notice if the items were delivered. When I reached out, I was sent a spreadsheet with tracking numbers. All but 2 orders showed cancelled. That was a week past when I thought they were being delivered so naturally I panicked. Turned out that they were delivered that day, except 1. Customer service resent the last package, and I believe it was delivered. All in all, it was good but better communication after the order was placed would have been appreciated.

I enjoy the concept of gifting something other than flowers for a more comforting and personal feel. My only wish is that shipping was a little quicker and reliable considering these are perishable items. These gifts are always received with gratitude, and I appreciate the different spin on gifting to others especially during difficult times when the last thing they want to be worried about is feeding themselves or others.

I've ordered from them more than a dozen times and all of the recipients have been thrilled. The reason for four stars instead of five is that this was the third time that I paid for expedited shipping, but the package did not get delivered when promised.