Karin M.
I don't like websites that ask you for…
I don't like websites that ask you for your password every single time (even though I checked the box "remember me next time"). A bit cheesy. Also, I have been scammed here and now it's asking me for a paid subscription in order to reply with a personalized message. This was not made clear upfront.
Response from Spiritual SinglesNov 26, 2025
Hi Karin, (I sent this to you via email too). Thank you for taking the time to share your feedback on Trustpilot. I wanted to personally reach out to ensure your experience with us is clear and that you feel well-supported. Regarding the login behavior — this is designed for security. If you select “Stay logged in”, you will remain logged in until that browser is closed. The “Remember me” option will remember your username or email for easier future access. You can also save your login credentials in your browser for a quick, one-click login experience. As for messaging, here’s how our Free vs. Paid features work: • If you receive a free “Hello,” you can reply with a free “Hello.” • If you receive a personally written message from a paid member, you can reply with your own personalized message. • Free members can only reply to incoming messages — once per message — and the subscriber must send another message for you to reply again. This information is posted in multiple areas of the site for transparency, including: — The Free vs. Paid page — The Join page (scroll down) — The How It Works page We’ve always designed our model to be as generous as possible — only one person needs to subscribe for two people to connect, which is rare in online dating. You mentioned feeling scammed, and I want to understand that fully. Were you referring to the ability to reply to personalized messages, or was there something else that concerned you? Please let me know so we can address it promptly. Thanks again for your feedback — it truly helps us improve. We want you to be happy! :)