Spirit HalloweenReviews of spirithalloween.com

SPIRIT HALLOWEEN HARDLY HAS ANYTHING ON THEIR WEBSITE THAT THEY HAVE IN THE STORE TO PICKUP. EVERYTHING MUST BE DELIVERED TO YOU AT A HIGH COST THEN THEY HAVE 20% OFF AND FREE SHIPPING OVER $35.00 BUT YOU CAN'T USE BOTH LIKE MOST OTHER WEBSITES. I WILL NOT BE ORDERING FROM SPIRIT HALLOWEEN ANYTIME SOON AND WILL INFORM INTERNET ABOUT THEIR HORRIBLE BUSINESS PRACTICES.

We got man,s possessed friend From spirit hallween not worth the money it's stressful to get together nothing but plastic and cardboard well most of it with 3 people can't get it together would not recommend buying

Ordered a costume online for my little. I have still not received it, called customer service they said they show it was delivered to contact the post office. Called back advised post office said they had no knowledge of this, they then told me I would need to file a police report bc that means my package was stolen. I said that I would do that and send it to my bank so that I could get my money back, lady said that I would not get my money back because their end showed it was delivered.

Never received the items purchased ,which was well over a month a go that I placed the order .. even though tracking says the the items have been delivered which is absolutely not the case! Contacted customer services via the email address and was advised my items have been delivered and if they haven’t to contact my local post office service , which I have and they have no record of this! Total scam if you ask me and since I have emailed to state this is the case , I have received no reply since. So disappointed , don’t waste your money

The only ship half your order and is very unprofessional i recommend not to buy from here.

This company is definitely a scam artist! I purchased a costume and the zipper on the costume was broken. I called customer service to let them know as I was going to need to send it back. They said I could send it back but I would need to pay shipping cost to send it back. I told them I should not be responsible for shipping charges to send the costume back as I would not be sending it back if it was not damaged. The customer service representative asked that I send pictures of the damaged zipper so that they could send me a prepaid label. I did and then received got an email indicating that I could send it back but I would need to pay for shipping it back. That is poor customer service!

Wish i could give zero stars....SCAM...bought a dagger mike...they sent it and i owe 25.38 in shipping when shipping was included....no one answers the phone, pay with a credit card like i did...i will dispute the charges and wont pay for this junk from this scam sh!thole company....they have ZERO AND I MEAN ZERO customer service and the store is even worse....never again...i am in the retail business and have far reaching contacts and influence....it will cost them plenty in the long term

I order a few things online and cause my order got split up into two shipments, they charged my card twice for one of the shipments. When I called and emailed them they said they need screen shots to prove they double chaged me. If I can see that they double charged me, then they can see it on their end that they double charged me. I know how accountanting works!! They are giving a BS answers!!! I went to my bank and they even see the double charge and they even said " if we can see it, they have to see it on their side also". They are horrible to work with. I WILL NEVER buy anything online with then EVER AGAIN!!!!!