Spirit HalloweenReviews of spirithalloween.com

Bought a choker turned my front part of my neck all red and it’s still not going away after a month never buying jewelry from There ever again

We bought a costume for my 4 year old. It was $40 and was a simple fairy type costume. She wore it that day for a few hours and the costume began to fall apart. After 1 day it no longer had wings and other pieces had fallen off. The next day we went to SAMS club and she found a wonder woman costume for $19. The quality was much better, it came with multiple pieces and you can just tell it's made better.

Free shipping code did not work even though my purchase was above the minimum required spent. When i called to complain, they said they could bot honor it or issue the shipping refund. The email I sent to complain also didn’t go through. This site is a mess and customer service is appalling. This is my first and last time ordering from spirit halloween.

There are no Canadian prices on your products. Every item has tags in USD. It doesn't say USD on the tags.. take it to the counter and expect to add on the difference. Customer service isn't helpful at all. Rude snappy cashiers. Ship up or ship out.

Ordered an item online for 19.99 plus shipping. It arrived broken. I tried to return it in store. Nope won’t let me. So I tried to send it back for a return nope making me pay shipping again. So I’m taking a huge loss just to ship it back? Lazy company. And also tired of being pressured into rounding my change up in store. Knock that junk off.

I’m so absolutely disgusted! I went into the store with my 2 young daughters to find their costumes. As we are searching for the kids costumes we pass a giant PENIS costume for everyone to see! Now my children have questions like what is that? And now I have to explain to them what they just saw. The store should not be allowed to have it out on the floor. Isn’t it illegal for men to expose their penis especially to young children why is this ok for a family friendly store to expose a penis on DISPLAY??? Unacceptable!

Garbage company. They sent me not one, but TWO damaged products from their inventory. I have extensive photos and evidence that this left the warehouse in this condition. The outer brown shipping box had NO damage, but upon opening the box the TWO boxed dolls I had ordered were ripped apart, damaged beyond belief and to top it all off... you won't believe this... the person who packed the shipment tried to tape over the box tears and holes with stickers and tape!!! This company is a shame! You shouldn't even be in business. Terrible company that only cares about money and not delivering the product they say they will. Do not waste your money with this trash can.

Terrible customer service! Employees stereotype/judge you, they follow you around the store and watch you as if your going to steal. Very low stock on inventory. My family and I did not feel comfortable here and gave us bad vibes. Very low quality incompetent management with pissy poor attitudes. Stay away from this chain and primarily this location. You have been warned! There are better options out there such as Party City, Lowe’s, Home Depot and Home Goods for your Halloween animatronics Phoenix, AZ 19th ave Camelback 2024 (Old Zia Records)