Deb
Customer service needs more access
I would have liked to have known it was backordered before the expected ship date and customer service doesn't seem to have access to updating customers when we call, but it did arrive 1 week ahead of new expected ship date. Now I have it. It was a breeze to assemble and I am ready to see outside again.
Response from SpinLife.comJul 27, 2022
Dear Deb, We do apologize that the shipment of your order was delayed due to the global supply chain issues that our manufacturers are facing. Our merchandising team works closely with them to obtain shipping delays and updates as quickly as we can so that we can update our customer service team and our customers. We are very happy that you are enjoying your new Golden Technologies Buzzaround scooter. We consider you a valued customer and hope that you will consider SpinLife for any of your future mobility needs.