SpinLife.com Reviews | Read Customer Reviews of spinlife.com

SpinLife.comReviews of spinlife.com

4.11,230 reviews
Physical Aids
330 West Spring Street, Columbus, Ohio

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SpinLife.com

About SpinLife.com

We are a company of people, some chair users, some not, here to help you find products to make your life easier. Our goal is to help you find the product that works best for you and your situation. You can talk to us. Our ProductExperts are real people with medical experience; many are certified ATPs and mobility professionals. From electric wheelchairs to rolling walkers, SpinLife® has the right product for your needs. We carry all the top brands including Golden, Pride, Invacare, Sunrise Medical, Drive Medical, TiLite, ROHO, Medline and many more. Shop online, or call our ProductExperts.

SpinLife.com (spinlife.com) has 1,230 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Website: spinlife.com
Category: Physical Aids
Location: Columbus, Ohio
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SpinLife.com reviews

Showing 115 reviews with 4 stars · Clear filters

Terry S.
Sep 14, 2022
We had a bad experience with service…
We had a bad experience with service originally with Spin Life, but they have now explained to us what was going on and we have received our parts and accommodations. Hope to use them again in the future.
Response from SpinLife.comSep 14, 2022
Dear Terry, You are a valued customer of SpinLife and we are pleased that your issue has been resolved to your satisfaction. We look forward to assisting you with your future mobility needs. Your four star review is very much appreciated. Sincerely, SpinLife Customer Service
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M G.
Sep 10, 2022
Great chair, delivery okay
The medium wide chair is as expected and very comfortable. The only free delivery charge left the chair outside on the sidewalk. It was difficult and stressful to find someone to help move it into the apartment.
Response from SpinLife.comSep 13, 2022
Dear Mary, We are pleased to hear that your lift chair is very comfortable and we appreciate your four star review. It is our hope that we can assist you in the future for any of your mobility needs and discuss with you the other delivery options that we offer. Sincerely, SpinLife Customer Service
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Joel
Aug 26, 2022
Folks in an ER who save my life will…
Folks in an ER who save my life will get 5 stars. Otherwise for the incessant corporate narcissists who ask for stars, 4 is the max. That said, the contacts with Spinlife for the week of 8/22 were wonderful.
Response from SpinLife.comAug 29, 2022
Dear Joel, Thank you for your recent purchase. We are happy to hear that you had a positive experience and we appreciate your feedback. You are a valued customer and we look forward to assisting you with your future mobility needs. Sincerely, SpinLife Customer Service
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T. S.
Aug 18, 2022
The ordering process is easy and clear
The ordering process is easy and clear. Two of the items (wheelchair and cushion) arrived within a week of my order, the third item took two weeks. I am still waiting for one item that was scheduled to ship on 8/15 but is still back ordered. I suggest you add a tracking function to the order summary on your web site.
Response from SpinLife.comAug 22, 2022
Dear Thomas, Thank you for your recent purchases. The Drive Medical sling is on back order with the manufacturer. We do apologize for the delay which is due to the global supply chain issues. If you are unable to wait for the item to become available we can assist you in finding a comparable sling which may ship sooner.
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Wade G.
Aug 10, 2022
I've bought stuff from these guys for…
I've bought stuff from these guys for years they are always good about keeping me updated and delivering as promised
Response from SpinLife.comAug 22, 2022
Dear Wade. Thank you for your review and positive feedback! You are a valued customer and we look forward to supplying all of your Durable Medical Equipment needs!
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William
Aug 9, 2022
If there was a misunderstanding it…
If there was a misunderstanding it occurred at the delivery office , it took 3 days before I called to find out why the scooter hadn’t moved. Only to find out they were waiting for a call from us about the delivery arrangements. Other than that I’m satisfied with your company so far.
Response from SpinLife.comAug 23, 2022
Thank you for your recent purchase. We are sorry to hear of your delivery delay. We look forward to supplying all of your Durable Medical Equipment needs!
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William D.
Aug 2, 2022
We ordered blue trim but got red…
We ordered blue trim but got red instead.
Response from SpinLife.comAug 23, 2022
Dear William, We are sorry that the wrong color shipped to you. One of our customer service representatives will be contacting you to discuss. We thank you for your purchase and we look forward to supplying all of your Durable Medical Equipment needs!
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DEMETRIO A.
Jul 29, 2022
SMOOTH VERY CLEAR AND SIMPLE ORDERING…
SMOOTH VERY CLEAR AND SIMPLE ORDERING FORMS. PLUS THEY GO OUT OF THEIR WAY TO FIND COUPONS. THEY SAVED ME ABOUT 500 DOLLARS BY GOING WITH THEM AND NOT AMAZON. MY EXPERIENCE TOOK 360 DEGREE TURN ITD HAS BEEN 6 WORKING DAYS AND HAS HEARD NOTHING ABOUT MY ITEM. I CONTACTED GLS THEIR SHIPPING COMPANY, AND THEY TOLD ME THE TRACKING NUMBER DOES NOT EXIST. I CALLED BACK TO SPINlIFE AND GET A RECORDING TELLING ME ITS BEEN SHIPPED THEN HANGS UP ON ME.
Response from SpinLife.comAug 23, 2022
Dear Demetrio, We are sorry to hear of your experience with the freight carrier on the delivery of your mobility device. We appreciate your feedback so that we can look into this further. Customer satisfaction is very important to us. Thank you for your order and we look forward to supplying all of your Durable Medical Equipment needs!
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