SpinLife.com Reviews | Read Customer Reviews of spinlife.com

SpinLife.comReviews of spinlife.com

4.11,230 reviews
Physical Aids
330 West Spring Street, Columbus, Ohio

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SpinLife.com

About SpinLife.com

We are a company of people, some chair users, some not, here to help you find products to make your life easier. Our goal is to help you find the product that works best for you and your situation. You can talk to us. Our ProductExperts are real people with medical experience; many are certified ATPs and mobility professionals. From electric wheelchairs to rolling walkers, SpinLife® has the right product for your needs. We carry all the top brands including Golden, Pride, Invacare, Sunrise Medical, Drive Medical, TiLite, ROHO, Medline and many more. Shop online, or call our ProductExperts.

SpinLife.com (spinlife.com) has 1,230 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Website: spinlife.com
Category: Physical Aids
Location: Columbus, Ohio
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SpinLife.com reviews

Showing 836 reviews with 5 stars · Clear filters

Mark M.
Oct 23, 2022
Item was dented upon arrival, expecting a replacement soon
Item was dented upon arrival, workable but I didn’t want to pay the shipping and restocking fee to return it. Customer service has been very good about replacing the damaged item with no charge for the return.
Response from SpinLife.comOct 24, 2022
Dear Mark, We are sorry to hear that your recent order was received dented. Our customers are never charged a restocking fee or return shipping fee if an item is received and/or signed for noting there was shipping/freight damage. We will be reaching out to you to discuss the damage and replacement as we want our customers to be satisfied with their purchase. Sincerely, SpinLife Customer Service
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John B.
Oct 22, 2022
Delivery arrived when said
Delivery arrived when said. Very happy with scooter. Easy assembly, very nice product.
Response from SpinLife.comOct 24, 2022
Dear John. We are very pleased to hear that your item arrived on time and that you are happy with your new scooter. It is our hope that we can assist you with your future mobility needs. We value you business and appreciate your Five-Star review! Sincerly, SpinLife Customer Serivce
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Larry B.
Oct 21, 2022
We bought 2 drive scouts a few years…
We bought 2 drive scouts a few years back. They are great for festival's. We break each one down and haul them in the back of our Kia Soul that we tow with our class A motor home. We just got back from a festival today.
Response from SpinLife.comOct 21, 2022
Dear Larry, Thank you for your order and we appreciate your Five-Star review. It is nice to hear that you are enjoying your scooters and festivals. We take pride in knowing that we can make a difference in peoples lives. Sincerely, SpinLife Customer Service
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customer
Oct 17, 2022
I had a very favorable experience…
I had a very favorable experience dealing with the Spinlife company. The staff were very helpful and courteous. The company does need to improve their customer communication and it would be nice if they updated the item availability on their website. However if potential customers call and check for availability before placing an order that takes care of that. All in all I recommend Spinlife and give it five stars.
Response from SpinLife.comOct 17, 2022
We are happy to hear that you had a good experience and appreciate your recommendation. The vast majority of our orders ship on time and we partner very closely with our suppliers on all orders running late. Projected ship dates are provided based on the most current information provided to SpinLife from the manufacturer. At times these dates may change as product or parts do not arrive as expected. Thank you for your Five Star review. Sincerely, SpinLife Customer Service
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Janette G.
Oct 15, 2022
I haven’t received my order yet but the…
I haven’t received my order yet but the ease of maneuvering through the web site to find the right wheelchair was super easy.
Response from SpinLife.comOct 17, 2022
Dear Janette, We are pleased to hear that you found our website easy to use and that you had a very good ordering experience. We thank you for your purchase and we appreciate your Five-Star review. Sincerely, SpinLife Customer Service
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MARIE R.
Oct 8, 2022
WOW so fast!
Scooter batteries started dying Monday. Ordered new ones Wednesday. Shipped Thursday. Received Friday. Can't get any better than that!!!!
Response from SpinLife.comOct 10, 2022
We are pleased to hear that you had a very good ordering experience. We thank you for your purchase and we appreciate your Five-Star review. Sincerely, SpinLife Customer Service
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Ohio C.
Oct 7, 2022
Excellent customer service above and…
Excellent customer service above and beyond my expectations. I received my order expeditiously. I couldn't be more pleased with the improvements in this newer Cloud model.
Response from SpinLife.comOct 10, 2022
Thank you for your recent purchase. We appreciate that you let us know about your ordering experience. We have a team of associates who come with years of experience and who care about our customer’s needs. They all take pride in knowing that they are helping to make a difference in people’s lives by the products they sell and the service that they provide. We appreciate your Five Star review. Sincerely, SpinLife Customer Service
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Johnson
Oct 6, 2022
Convenient,Safe and Informative.
Convenient,Safe and Informative.
Response from SpinLife.comOct 10, 2022
We are pleased to hear that you had a very good ordering experience. We thank you for your purchase and we appreciate your Five-Star review. Sincerely, SpinLife Customer Service
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