SpinLife.comReviews of spinlife.com

I was never asked what side of the chair for the remote should it be mounted on, my husband is left handed.For the cost of the chair the arms should have been a lot wider, and stuffed a little more, my husband’s arms fall off the chair, especially when he’s sleeping, waking him up. The seat could have been stuffed more too, it’s not pleasant to sit on a hard surface for long periods of time, I have other leather chairs, and they are so much softer to sit in. The “White Glove” service that we paid for, was not, they were in and out in less than 5 minutes, hardly what I would call “White Glove”, especially for the price!! The UPS, Fed X, will bring your merchandise inside for you for nothing, and smile!! The mechanics seem to be functioning very well, except for I would like to see the chair be able to elevate my husband’s feet above his heart without having to lower the rest of the chair in such a reclined position, maybe the remote could adjust just the feet.

When I purchased the folding wheelchair, everything went fine except delivery was two days later than expected. I had requested a showroom to try out before the purchase, but SpinLife had nothing available. The chair did not fit my needs, as I was unable to use leg rest and was too short for my large frame. The chair was returned by FedEx pick-up on January 20th, 2020. To date they have not contacted me or returned the monies for purchase. Need some assistance PLEASE!

You need to improve the websites. The tracker was really poor.

The purchase process for my scooters was fast and completed well. But replacements for my Raptor scooter which included a front wheel and a right rear tail light. That is still ongoing after over a month and nobody seems to care. It would be nice if spinlife did a better job of supporting the customer after the purchase. Thanks

My salesperson was helpful. However, he advised me to pay for overnight shipping because I needed my chair for a trip in 2 weeks. The chair shipped literally 2 days later and was there with a week to spare. The overnight shipping fee was 500.00. I feel it was an understandable recommendation because of my deadline, but was very disappointed that I paid that much for something I didn’t really need. The chair is smooth and easy to use. The cushion I was advised to get is not comfortable.

3rd Go-chair ordered from Spin-Life. Disappointed with "improvements made by Pride-Jazzy" no interchangeability of battery, etc. Plus Sales & Technical of little help. Only option is to return item at exorbitant cost & trouble. Will think twice before ordering another.

We purchased online. After delivery, no help available. The controller is programmable on the wheel chair, but no one has the programmer or the adapter to connect it to your PC to program it. Merit (the manufacture) won’t talk to a user and spinlife thinks they’ve don’t their job getting it to you. So, may your wild jerky ride be fun for you.

The purchase of my Afkim scooter went smoothly and the delivery was fast. The problem came with faulty batteries and battery life indicator. The battery replacement was not sufficient to solve the problem, and even thought the repair technician suspected the battery life indicator was also broken, he was not able to get authorization for the new part. This has required even more phone calls to log the problem, a very lengthy wait on the part and the repair still has not been scheduled. We have been trying to resolve this problem since shortly after purchase which was early November and it is now mid February.