SpinLife.comReviews of spinlife.com

Try contacting me before sending my order to Fraud Prevention…. Not happy.

I felt replies were slower than they should have been. When I'm ready to buy something, I act . . . took way too long to complete transaction. Ended up ordering before questions were all answered. I also feel the company is high $ and protecting themselves way too much should they make an error. Lop-sided liability. Where I live (city of 250,000) service tech took 2 months to repair prior purchase - don't pre-buy service plan!

Product was shipped out late and nobody called to advise why.Had to contact company. Rep was responsive but gave no valid reason or no offer of some compensation.Product was ordered from them because they advertised 1-2 day shipping but will be 3 weeks since order before I get it

I had to order one to be made as they didn't have a size 18inch seat on hand. That was not a problem. As I wanted one just like the one I had ordered last year. I am a heavy woman, the seat on the new one was not as heavy duty as on the first one I bought. After just after a couple weeks I could tell it wasn't the same as its starting to break down. I have lost faith in spinlife. I have done business with them for years, we have also bought hand-capped scooters and can't any thing bad about them.

Although the technology looks great, the seat cushion is just not soft enough, and is too high for my 92 year old mother to use. It was a waste of $450. And if it was not a “medical device”, it would have cost $50. Honestly, I feel cheated. I understand to some degree, but how convenient for you to make it nonreturnable, when the buyer has no way of knowing it won’t work until you try it, which is what makes it nonreturnable. Curious!

I still didn't get the scooter. And when I contact them they never got back to me. It's been a month I got a basket. What kind of company is this. They finally called. They basically said to bad But you will get it someday.not. Even a offer of compensation. They must be a socialist company. I will spread the word. 😕

Got the scooter last week and still do not have a battery for it, Have called 4 times and your customer service said that they would check and get back to me as of yet still no word.

Bought this chair for our Dad, and bought the best one and didn't quibble over the price. Now in the second year of use the remote control has a wiring problem that appeared in the mid-section of the cord where no apparent stress points are present, and it is not covered under warranty. It seems to me that you should have at least given a discount due to the chair not being that old, or even replaced for free the first time. It may have been a defective cord but no consideration was given to that possibility. I hope the chair does not present problems in the near future. As in most cases the print is so small and terms etc. so lengthy I did not read completely but agreed just to be able to send you these comments,Thank you