SpinLife.comReviews of spinlife.com

Response from SpinLife.comSep 27, 2022

Dear Don, Thank you for your purchase of the Pride Mobility lift chair. This item is showing that it will leave the warehouse in 7 to 10 business days. We hope you are satisfied with your item and we look forward to serving you in the future. Sincerely, SpinLife Customer Service

Response from SpinLife.comSep 7, 2022

Dear Steve, We are sorry to hear of your experience. Customer satisfaction is very important to us. We would like to look into this further and would appreciate if you would contact us at 800-850-0335. We want to be sure your needs are being met. Sincerely, SpinLife Customer Service

Response from SpinLife.comAug 10, 2022

Dear Frank, Thank you for your purchase of the MK Batteries. The currant lead time for this item is 5-7 business days. This is due to the global supply chain issues that many manufactures are facing. Good news is that your order shipped earlier than expected. You are a valued customer and it is our hope that you will consider SpinLife for your future mobility needs. Sincerely, SpinLife Customer Service.

Response from SpinLife.comJul 25, 2022

Dear Kirk, Thank you for your online purchase. We are sorry that the estimated ship date that was provided to you at the time of your purchased changed. The SpinLife merchandising team works very closely with our manufactures to provide our customers with the most up to date estimated ship dates. Unfortunately these dates will change at times due to the global supply chain issues that all of our manufactures are encountering. Good news! The manufacture received some inventory and your order is on it's way to you.

Response from SpinLife.comJul 26, 2022

Dear Joyce, We are sorry that you had an unpleasant experience when contacting us. We order all parts and products directly from the manufacturer. To ensure we are ordering you the correct part the manufacturers ask us to provide the serial number of the product. The reason for this is at times the components of a product can change. Providing the serial number ensures that you get the correct part the first time, saving time and additional expensed if it is not correct. You are a valued customer and we appreciate your business.

Response from SpinLife.comJul 26, 2022

Dear Mel, We are sorry to hear of the time frame it took to get a corrected price quote to you. This request should have been completed shortly after receiving your email with clarification of the part needed. Thank you for your order and we appreciate your feedback.

Response from SpinLife.comJul 26, 2022

Dear Sid, Thank you for your online purchase. We are sorry that you did not get your order confirmation. We have confirmed that we have the correct email address on file and that we have emailed to you several times now. Please check your settings as the emails may have gone to spam.