SpinLife.com Reviews | Read Customer Reviews of spinlife.com

SpinLife.comReviews of spinlife.com

4.11,230 reviews
Physical Aids
330 West Spring Street, Columbus, Ohio

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SpinLife.com

About SpinLife.com

We are a company of people, some chair users, some not, here to help you find products to make your life easier. Our goal is to help you find the product that works best for you and your situation. You can talk to us. Our ProductExperts are real people with medical experience; many are certified ATPs and mobility professionals. From electric wheelchairs to rolling walkers, SpinLife® has the right product for your needs. We carry all the top brands including Golden, Pride, Invacare, Sunrise Medical, Drive Medical, TiLite, ROHO, Medline and many more. Shop online, or call our ProductExperts.

SpinLife.com (spinlife.com) has 1,230 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Website: spinlife.com
Category: Physical Aids
Location: Columbus, Ohio
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SpinLife.com reviews

Showing 115 reviews with 4 stars · Clear filters

stephany B.
May 22, 2025
.DELIVERY ON TIME AS PROMISSED
.DELIVERY ON TIME AS PROMISSED
Response from SpinLife.comMay 26, 2025
We appreciate your positive feedback!
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customer
May 17, 2025
Representatives were very helpful.
Representatives were very helpful.
Response from SpinLife.comMay 19, 2025
We appreciate your kind words about our representatives. We strive to provide excellent customer service and are glad to hear that you had a positive experience.
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Diana L F.
Mar 18, 2025
I am considering buying a lift chair
I am considering buying a lift chair. It was easy to use your web site to see what is available to me. I ordered some swatches to see what color would work for me.
Response from SpinLife.comMar 19, 2025
Hi Diana. We appreciate you taking the time to share your positive experience. We're glad you found our website easy to use and that you were able to order swatches to help you make your decision.
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Darlene
Oct 4, 2024
I haven't received my package yet
I haven't received my package yet. Online experience was easy and straight forward. I hope it gets here in time to go out of town.
Response from SpinLife.comOct 15, 2024
We are pleased to hear that you had a very good ordering experience. We show your package was delivered on 10/7. Thank you.
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Mike S.
Oct 1, 2024
deliveries not as offered on website
Should note lithium batteries can only be shipped by ground, Needed for a trip on Friday, may not get here on time. Otherwise helpful and pleasant to work with.
Response from SpinLife.comOct 15, 2024
We are glad to see that they were delivered in time. Thank you.
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Paul S.
Sep 20, 2024
Will not repair new lift chair!
Spinlife is addressing my concern in a thoughtful, respectful and FAIR manner. Ensure that you buy a service contract with major purchases.
Response from SpinLife.comSep 20, 2024
Hello Paul, We are sorry to hear that your mother's lift chair is not working. A review of your order shows that a service contract was not include at the time of purchase. We will be reaching out to you to discuss how we can further assist.
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Gary S.
Sep 19, 2024
Battery Issues on Pride Zero Turn 10
Spin Life Mobility Zero Turn 10 scooter UPDATE: Spin Life has sent, and I have received at NO COST to me, 2 brand new batteries! Upper management at Spin Life made sure those batteries were shipped and received within 2 days of their contact with me. Based on the time it took for upper management to get involved my rating has been upped to a 4 star. If the initial contact had resulted in those batteries being shipped the rating would have been upped to a 5 star. I purchased a Pride Mobility Zero Turn 10 scooter from Spin Life in late September 2023. Battery charging issues started within the first 3 months. Upon contacting Spin Life they suggested different routines for charging which were put into place. However those battery charging issues persisted until finally early in September 2024 the batteries failed and were declared no good by a local battery store test. Upon contacting Spin Life they used the line that the battery warranty had passed, it was 3 months, and there was nothing they could do. My point is that batteries like that should last up to 5 years and they could have at least discount priced some replacement batteries to me.
Response from SpinLife.comSep 23, 2024
We apologize for any frustration we may have caused and will be happy to see what we can do in order to assist. Kindly, would you send an email to [email protected] providing your SpinLife order number or your full name and best number at which to reach you would all helpful. Thank you. We look forward to hearing from you.
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John R.
Aug 21, 2024
I would have given a 5 star
I would have given a 5 star but I went on Amazon and was able to get much more info and videos, however I did buy my scooter from you. Both my wife and myself have been doing business with Spinlife for decades.
Response from SpinLife.comAug 26, 2024
Dear John, Thank you to you and Dianne for being long time valued customers. We thank you for your feedback and will bring it to the attention of our Marketing team. We hope you are satisfied with your new scooter and we look forward to serving you in the future. Sincerely, SpinLife Customer Service
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