SpinLife.comReviews of spinlife.com

The order number __ _8251774 TRASH COMPANY!!! My wife was in the hospital for weeks and needed a medical bed for when she was to come home. we ordered a bed expecting it in 7-10 days, but it never showed up. we canceled the order and bought a bed locally. Spinlife is keeping 20% of $3500 for a bed we never saw or received. Their response when my wife keeps calling is that's our policy. Way to take advantage of handicapped people spinlife. We will definitely keep warning people not to do business with you.

I paid second day delivery and product still not here. Not tracking number was sent to me. No idea when will I get it Explain?

Terrible! They made me pay $400+ for a new battery, which does not work AND to get it working, I have to schedule an appointment which will cost me an additional $247.

I have been in communication with this company for the past three weeks. Regarding the warranty on my pride scooter. I have completed all the requirements they asked of me. Primarily spent $140 on a technical check of the problem with my scooter. I am in need of a new motor. And at this point the company Will not return my calls Will not respond to my emails. I have sent them the information from the certified technician I have sent them the serial number and the code for this item today is August 12 and still no response. PS the day after I posted this review I got a positive response from spin life. So I hope there will be a good out come

White glove service showed up 4 hours early with no warning. I paid extra for a different color seat and frame which they got wrong. Was offered no refund for what I paid extra but was assured they would atleast send the correct color seat cover. They sent to the wrong address and now won't respond to me. So they basically stole $50 for the seat and frame upgrade.

This company talks a good game however they do not stand behind their products. I have bought wheelchairs from them my sister bought wheelchair my husband just bought a wheelchair I called them with a complaint about the new wheelchair that I had just received 8 months previous. There was a problem with the joystick immediately however I thought okay this is not like my other chair maybe it's me but it was not me the joystick is too loose it has too much play I am constantly smashing into things. My husband just bought a wheelchair which arrived yesterday from spin life and his joy stick is perfect there is no excess play and heave in mentioned how bad mine was so I called the company. Big mistake oops it's been 8 months they said we're not going to help you unless you pay this huge service charge and then we might not even help you pay for anything. I know I am nothing special and I know I should have called immediately but I was unsure I am elderly sadly and disabled arms and legs and I really wanted this new chair to work. I will say I love the chair but from the time I got it it felt like nothing was tightened that it was extremely loose and the joystick was faulty and had way too much play which causes it to be dangerous. For me it seems like they should take care of this it's not that big of a deal but for someone senior citizen I'm a limited income the hundreds of dollars they want me to pay now yes I just I just can't understand it. So this from someone has used spin life for everything all my wheelchairs 3 wheelchairs my sister's power recliner and now my sister was going to order from them to nothing she will no longer be ordering from them and I will never order from them again this makes me very sad thank you for listening.

Ordered a part and I guess it must be coming from CHINA so it is going to be delivered after September which is not except able

I DO NOT RECOMMND ANYONE TO BUY ANYTHING ON THIS WEBSITE!!! I ordered a walker urgently for my mother (ORDER NUMBER: 147975267) for several weeks I received nothing, and moreover, no information on the phone or email. Today I somehow managed to get through to them, to my question Where is the walker, Amanda rudely answered that the walker will not be there I asked why, then she just hung up. I called back again and demanded my money back, Amanda told me that the money will be returned within 3 days, such are our rules Do not buy anything from this website, terrible service It is impossible to achieve anything, to return anything back I DO NOT RECOMMND ANYONE TO BUY ANYTHING ON THIS WEBSITE!!!