SpidervpnUse a free Spider VPN router in your home and protect all your devices like Kodi Boxes, Smart TV’s, Mobile Phones, Laptops, Computers, XBox, PlayStation, Apple TV and any WiFi Enabled device from prying eyes.
Spidervpn (spidervpn.org) has 137 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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stephen S.
I have this vpn. I tried to sign up an account for my father in law. It stated a 10 day free trial on my fire stick. And 3.99 per month there after. The vpn will not log in. Keeps saying unable to load subscriptions. So I can't use it.
Response from SpidervpnAug 24, 2021
Please get back to us on tickets. Our support team will solve your problem. There may be something you have done wrong. We're always ready to help!
S G.
Very happy with the service I've had this vpn for a long time works brilliant thank you
Response from SpidervpnAug 13, 2021
We're happy that you are satisfied! Enjoy seamless SpiderVPN!
Alan Y.
Like many previous customers, I looked forward to my Spidervpn, but that outlook very soon changed after i started having problems with my Router from the start. The info provided to set the gear up was worse than useless, and nothing they explained worked as it was supposed to!! After many wasted hours/days trying to get this vpn to work reliably, i gave up and called it a day. The many messages to the support often yielded poor to no help, And to summarise, I would say to any prospective customers, Stay away from this outfit, it is a bit of the wild west, you will not like the outcome, I am out of pocket, with no way of getting a refund, it is clear that these guys are crooks, you have been warned.
Response from SpidervpnApr 11, 2021
After several Man hours of support the router cables turned out to be not plugged in correctly, now the fact you leave us a 1 star review , when this was clearly not our fault seems to be typical defective behaviour due to your incompetence. We have offered a full refund if you retuned the router to us in which you refused. We have been diligent and completely supportive of your situation from the second you received the SpiderConnect Router. However some users can’t be helped. More then likely you are a competitor trying to tarnish our reputation.
Michael
Very happy with the service after a year of using. If you get an odd blip, the team are always there to help. They encourage you to work things out yourself with well written walk-throughs. Normally that does the trick & also helps enable the user - but if needed they will also do a remote session & sort things themselves. All in all, I can only say from my own experience that I am very happy with the product & that they honestly have a great team. 5 deserved stars. Cheers guys!
Response from SpidervpnDec 27, 2022
Hi Michael, Thank you for your feedback. Keep using and enjoying our service.
Dave S.
Great easy to use VPN. Does its job effectively. Had to contact customer support for an issue I had & it was dealt with speedily and efficiently. I have no problems whatsoever recommending Spider.
Response from SpidervpnDec 27, 2022
We're happy that you are satisfied! Keep enjoying seamless SpiderVPN!
XC X.
High Speed High Quality VPN service with proprietary router. Had a question that was answered in hours by the customer service. Good experience. Thx
Response from SpidervpnDec 27, 2022
Thank you for your feedback. Keep using and enjoying our service.
justin W.
I have been with these guys for over a year now and I can say that customer service has been fantastic from day 1 up to now. I hope it stays this way when my vpn renew is due and I will stay with them for sure. Nathan’s customer support is fast,fair and fantastic getting you the best deal and support you can have. 24/7
Nick W.
Had the Spider Pro router for over a year now, works fantastic. Plug and play so easy to get up and running. Easy to change locations with your phone or laptop, I'm no tech genius. Help always on hand and very quick to resolve any issues or questions.
