SpidervpnUse a free Spider VPN router in your home and protect all your devices like Kodi Boxes, Smart TV’s, Mobile Phones, Laptops, Computers, XBox, PlayStation, Apple TV and any WiFi Enabled device from prying eyes.
Spidervpn (spidervpn.org) has 137 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Mark J.
Is anyone currently having problems with Spider VPN connecting to BBC iPlayer and ITVX? I have been with them for almost three years but there is currently a problem and despite trying everything their customer support suggests, nothing is working and I’m currently getting no admission there is a problem, coupled with radio silence!
Paul
They suspended my service 3 months in a row for non payment even though I had paid via PayPal. Each time I was forced to log a ticket and give them the payment id which took days for them to respond to. On the third time I decided to cancel and go to another provider.
Response from SpidervpnAug 24, 2023
Apologies for that, one of our payment processors haven't been sending callbacks to update the invoices once paid which is now fixed.
stephen S.
I have this vpn. I tried to sign up an account for my father in law. It stated a 10 day free trial on my fire stick. And 3.99 per month there after. The vpn will not log in. Keeps saying unable to load subscriptions. So I can't use it.
Response from SpidervpnAug 24, 2021
Please get back to us on tickets. Our support team will solve your problem. There may be something you have done wrong. We're always ready to help!
Judith R.
It’s great when it works but when it’s down customer support really lacks. They love to advertise 24/7 customer support which is not true. Two year subscription about to end and will not renew because of their customer/technical support system
Yogi
12/07/2020 - fault ticket opened 20/07/2020 - Spider VPN had set up a remote session with me to fix my internet issue but never joined instead of they have canceled my ticket. 23/07/2020 vpn not fixed yet, no communication with the seller, rubbish customer service, open ticket cancelled again. 23/07/2020 ticket re opened and @ received from Spider to set up an online session again, will see how it goes. 25/07/2020 Problem has been fixed after 2 weeks of waiting (UK VPN location was not working properly)
