spidermindgames.comReviews of spidermindgames.com

This company is fraudulent and does not actually follow through with fulfillment of orders. I backed them on a kickstarter campaign for Dragon dice back in 2021 and still to this day 11/05/2025 I have not received anything from them. They do not respond to inquiries about orders and platform based updates only happen every 6 month or so. Do not back them, or purchase anything from them. They will steal your money!

Zero stars is what these guys deserve. This is one of the most untrustworthy companies I’ve ever attempted to do business with. I am one of MANY of the suckers this company basically stole money from in order to create their “DragonEye Dice.” I am an original backer for the dice from Kickstarter, I backed them in 2021 and like so many others, I still have not received my dice. Turns out these guys are selling the dice me and the other backers paid for, on their site, without giving us our pledges. DO BUSINESS WITH THEM AT YOUR OWN RISK! Best to stay clear in my opinion.

I have ordered a full set of the Elite Dangerous RPG settting. First one seemed gone missing, as even the staff couldnt get any reply from the shipping company. So they issued a replacement parcel. Both parcels arrived with a delay of roughly a week to each other. I left the second parcel at the postal office, getting back in touch abt how to handle. In the end could keep it. There's no point to complain about how the staff handled the situation. Just the plain tracking number on the order excerpt isnt enough for me to find who is transporting it. The tracking number as a link to the tracking website would be better imho. That should be fixed - and thats why its 4 stars.

My partnered ordered myself the legendary kingdom books back in November as a Xmas gift. After no word about being dispatched, both myself and my partner chased Jo. We were told at start of December the items were sent to FedEx and we received a tracking link. This link did not update for two weeks, which lead to us emailing jo again and learning they were never sent and that they were still at the warehouse. Jo then later advised us she would get back to us about them being sent, which she did not and then told us "You don't need to email every day to track it down". I'm sorry I have ordered similar books from other companies and they have got the books sent to me within 2 weeks. This was not on. We have issued a full refund and stated if they do not provide us one within 7 days, we will be going to the bank to do this. DO NOT BUY FROM THIS COMPANY!

Spidermind overcharged me for a pdf file, charging me shipping. I emailed them and they said they needed to wait for money in their PayPal account. Over a month passed and nothing happened so went to PayPal, who I'm not sure even looked at my photos, because you could see I was charged for shipping and dismissed my claim after consulting them. Now I'm taking it to my financial institution. I will never buy anything again from spidermind. Edit: after 2 months I finally got refunded the difference.

Their dragon eye dice were not at all what they promised in the campaign. It took years to fulfill, and the campaign was full of demonstrable lies and delaying tactics while they advertised their next kickstarter. I asked for a refund and they refused saying "there is no money" which is something you'd expect to hear from a Ponzi scheme and not a business that develops and sells products.

Absolutely botched Kickstarter campaign for Dragon Dice. Going on 3 years and haven't received anything! And these weren't cheap! We're talking $100 CAD. Complete rip off. Stay away.

I contacted the company prior to placing an order for their Level Up Digial (tv/monitor mount) gaming table accessory, to verify they had them in stock. They emailed me back within the day, verifying they did have them on-hand. I placed the order, and it was shipped by the next day, as promised. The item came shipped and to my door earlier than expected. The item arrived as expected, with all parts listed. I did run into a slight issue because my tv has an irregular back-shape, but immediately snapped some pictures and emailed the company, who "within the day" responded with the note they were in talks with their product engineer. Within one additional day we had the issue resolved (the fix entailed unscrewing the existing mount screws "x4 in total", flipping the main mount bar around 180 degrees, and using one of the longer set of screws provided to reassemble), then adding spacers to those screws to give the mount an extra .5 inches of distance. An extremely easy work around, that should fix any potential back irregularities for other similar tvs. They were nothing but prompt, polite, and helpful. The product works great, and well worth the time and money!