spidermindgames.comReviews of spidermindgames.com

I have ordered a full set of the Elite Dangerous RPG settting. First one seemed gone missing, as even the staff couldnt get any reply from the shipping company. So they issued a replacement parcel. Both parcels arrived with a delay of roughly a week to each other. I left the second parcel at the postal office, getting back in touch abt how to handle. In the end could keep it. There's no point to complain about how the staff handled the situation. Just the plain tracking number on the order excerpt isnt enough for me to find who is transporting it. The tracking number as a link to the tracking website would be better imho. That should be fixed - and thats why its 4 stars.

I have recently purchased their "The Skirmish" bundle which is a raised platform for playing games on. I looked here 1st to see what they were like and was some what put off making a purchase. I contacted Spidermind Games for their take on the poor reviews. They were honest and said there had been issues with production for many of their dice products and people were naturally upset. There was no issue they said about their level up product. So I used my creditcard (always a safe bet if you're unsure) and placed an order. There was a long time where there was no update from FedEx about the progress of my order (Nothing from the 2nd-10th Jan) but today 16th Jan it has arrived and is what I expected. Comms were good with Spidermind Games (about 24hr turn around, sometimes less) and I was told to expect a delay for oversea (USA-UK). So with that I'd say from my experience they are not as bad as other reviewers might lead you to believe, however like I stated before I have not order dice and many of the complaints seem to be about those.

After a while I got a reply and have been offered a solution.