Ambidextrous S.
3 x SF products failed within a year!
Almost exactly a year ago I ordered a grow kit from Spider Farmer. The first thing to fail was an oscillating clip fan (stopped oscillating), followed shortly after that by the 6 inch line fan (massive reduction in its power) and the last thing to fail was the 6 litre humidifier (tripped my fuse board/fully dead). The humidifier broke just past the year warranty (during my correspondence with SF) so I get nothing but a shrug for this £60 unit that fee as older. All my failed SF products are less than a year old! I contacted SF on the 12th December 2024 and I’m still yet to receive ANY of the products as replacement. I received a tracking number today for the 6Inch line fan and who knows what will happen about the oscillating fan as they said they are waiting on stock. Awful products. I will not be purchasing ANY more SF products in future. Customer service. Likewise, sub par service. I appreciate that it was Christmas/New year but I feel that the 14 emails that I have sent since the 12 December should have been enough to resolve my issue.