Spider FarmerReviews of spider-farmer.com

Ive tried other brands, but none compare to Spiderfarmers!!! After trouble with other brands, I switch to Spider Farmer and is 100% satisfied. The Tent, light, inline fan, fans, the wifi temp controller, and For REASONABLE prices and financing... I had a small issue with a fan, with proof, they sent a new one, 100% Hassle Free. I respect any brand that Stand Behind their product.

Reported problem with SF-4000 unit that was 16 months old. After verifying my problem with a quick video I sent them $20.00 and they shipped me a complete LED driver. Installation was simple however you do need a soldering iron and extra solder. Entire turn around was less than 2 weeks including shipping. Email communication was timely and concise. The best service I have gotten from any China based company.

Mir wurde das falsche geliefert. Der Support Antwortet nicht.

Vorsicht, keinerlei Kundennähe oder wille minderwertige oder beschädigte Produkte auszustauschen. Komplettset gekauft über einen kleinen Grow-Shop, dort reklamiert, dass das Zelt Löcher hat, der AKF seine Arbeit in keinster Weise verrichtet und es in der ganzen Wohung stinkt, der Controller zerkratzt war und übrigens mittlerweile auch der Umluftventilator schreckliche Geräusche macht. Probleme mit dem AKF natürlich erst nach einiger Zeit festgestellt und somit meint Spider Farmer, es besteht kein Anspruch auf Nacherfüllung bzw Ersatz der mangelhaften Produkte. Der Grow-Shop hat sich im Endeffekt bereit erklärt mir entgegenzukommen. Schade das kleine Fachgeschäfte dafür gerade stehen müssen. Gut selber Schuld wer seine Pakete nicht rechtzeitig auf Schäden kontrolliert. Ende vom Lied, Finger weg von der minderwertigen Qualität und kauft keine Spider-Farmer Produkte!

J'ai rencontré un problème avec mon extracteur en ligne spider farmer. Le service client a été réactif et m'en a renvoyé un nouveau. Je suis très satisfait !

I had a really good experience with spider farm support. My light was over two years old and was a gift from a friend. It stopped working and they were great with helping me get the parts to get it going again. They didn't even have to help me at all being the light was old and i wasn't the person who bought it. Good to see some companies treating its users so well. Thanks so much Spider Farmer support!

Spider Farmer does not appear interested in honoring its product 5 year warranty. My SF600 AC adapter failed. Spider Farmer sold me a 46VDC AC adapter to replace the original 36VDC AC adapter. It's the only AC adapter Spider Farmer has to offer. Spider Farmer will not send me return authorization to send back the incorrect/deficient AC adapter. In place of its 5 year warranty, Spider Farmer wants me to give them my still working SF600 LED light and buy a new one at a discounted price. I like my SF300 and SF600 grow lights, but because of Spider Farmer's awful disregard for its own warranty and reputation, and its disrespect for its customers, I would warn off potential customers.

Got me my new driver for my SE4500 quick good customer service