Spider FarmerReviews of spider-farmer.com

Friendly service, quick processing, smooth handling, and great problem-solving! Thank you so much!!!

Nothing has worked since I got the tent kit they have very little to no customer service, I hope to get my money back, but I am sure they will drag this out and I will never see any of my money and have a pile of crap to show for it. I would not give it a star either, but I had too!

Their customer service is awesome! I had an issue with the light and Ella helped me assess the problem and get replacement parts quickly. I think spider farmer has some of the best products on the market and clearly the best customer service. I will be recommending your product to all. Thank you.

Une bonne expérience. Bon matériel dans l’ensemble. SAV très réactif après avoir eu un petit souci, après contact en moins de une semaine ils me renvoyaient une pièce de rechange. Je recommande

Hi everyone, The company is a real deal. First of all I am satisified with the delivery time, product quality is legendary and the support is really TOP AROUND. The support is the most important for me, always when I tell them they reply within 24 hours and assist me in anything. I got the komplete kit and it works outstanding, the lights quality in my opinion using g5000 from bridgelux and the perform as they should iut can actually keep the HUMI AND TEMP WITH VPD stable asnd thats all the story needed. THANK YOU SF

Spiderfarmer ist bei allen Problemen in kürzester Zeit erreichbar und bietet Lösungsvorschläge an. Gerne wieder

I ordered almost everything for my grow setup directly from Spider Farmer: a SF G5000, two AC5 smart strips with sensors, a clip fan, exhaust system, heater, PPFD Pro, IR16 & UV30 supplement bars. (The tent I had already purchased earlier via Amazon.) Basically the complete system to automate my grow. Every single order arrived with Express shipping – even when I ordered on a Sunday, the package was at my door on Tuesday morning! That’s incredibly fast. The prices were fantastic – many items were on special offer and there were always coupons available, which made the deals even better. On top of that, everything came extremely well packaged: inside the boxes, everything was organized so neatly that transport damage is simply impossible. It always felt like unboxing high-quality equipment. The products themselves are top quality, and the app works great. Sure, there are still a few small things that could be improved, but overall it’s stable, well-designed, and even works on 5 GHz in some cases (even though 2.4 GHz is officially required). Having all devices synchronized and automated through one system is just amazing. The customer service is outstanding. I never had to wait long for a reply – due to the time zone, most answers came at night, but every morning I had a clear and helpful message waiting for me. I always felt taken seriously and well supported. I’m really happy and confident with Spider Farmer. Highly recommend to anyone who wants reliable equipment, fair prices, and a team that truly cares about their customers. Thank you so much, Spider Farmer – you’ve definitely gained a loyal customer here! 🙌💚

I did my research and these are the products I wanted. I put them in my cart and PAID!!!! Next day I get an email needing me to supply a screenshot of my order (idiotically, the email had the order in it ffs). So, just to get along, I screenshot my order from the website (logged in) and emailed it. Two days later I get the exact same email asking for a screenshot. Apparently selecting the items you want and paying for them is not enough to get the items shipped to you. Cancelled the order. Will dispute via PayPal and CC company if needed but I don't put up with being forced to jump through useless, pointless, idiotic hoops. I'll tell AC AFFINITY that SF sent me.