Spicy LingerieReviews of spicylingerie.com

Made an order, realized I made a mistake, asked to cancel and reorder and was told my order was scheduled to ship the next day. Okay, no big deal I waited too long to ask, thats on me. A week after asking my order still hadn't shipped which means I could have, you know, made the proper order instead. Took over 2 weeks to get tracking... "We're sorry for the delay." Good news, I got my stuff. 1 item is decent enough, the other 2 i wouldn't even consider costume quality.

When order for several items was placed I received no notification of some of the items being out of stock and back ordered. I was only told this when I received only a portion of the order. After waiting almost 6 weeks after the order was originally placed I requested to cancel the remaining items. I was advised that one was back in stock and had already been processed for shipping. A week later and I still have no shipping confirmation for that item. Terrible customer service. Buyer beware. I will never do business with them again.

The return policy is awful. Don’t believe the website as it states “ easy returns”. I haven’t ever tried buying lingerie online and since it said “ easy returns “ I would try it. I was wanting the lingerie for my birthday trip. I got the corset ( which apparently only has a five day return window) and it is not user friendly. I also got a maid costume. The maid costume was returnable for store credit only. All this is within 7 days of it being delivered. Why would I want store credit when I didn’t like the first products I got!! Hard lesson learned! I will never buy anything from spicy lingerie again or any online lingerie website !

If I could give zero stars I would. Awful shipping/customer service. I ordered two items two weeks ago, followed up a week later via email to see if the items had shipped — no response. Sent another email the next day only to receive a very curt response “it takes anywhere from 2 to 4 to 7 days to ship”. A few days later, I reached out again, this time by telephone, only to hear someone say “oh, one of the items in your order is on back order”. OK, what about the item that’s in stock? “oh that will ship out today”, we’ll send you the tracking information”. Of course no tracking information arrived. I sent an email, no response. Called during business hours, no one answered the phone. This is a disgusting way to treat people who are spending money your store. You just lost a good customer.

I can't wait to get my order! I have been a repeat customer for years. with LOVE Jcc!!

Worst customer service ever. Screwed my order up bad. Returned an item that was never worn in the original bag it came in and they actually kept the item and refused my refund. It was brand new! Guaranteed they will just resell it. They ignored my emails and were rude on the phone. Also, very cheap made products! Terrible

Never purchased from them or interacted in any way, but get spammed with 2 emails from them every day. Unsubscribe doesn't work. Emailing asking to stop doesn't work. Edit: And now they are asking me for my full name and phone number through trustpilot. Yeah right.

Unauthorized transaction by this company to my card. Contacted them 5 days ago and was told they were reaching out the “proper department” to try to cancel the transaction. Followed up and still no response and the charge hasn’t been cancelled. Clearly a shitty company drop-shipping plastic bullshit lingerie from China.