SpicyIceReviews of spicyice.com

Response from SpicyIceJan 31, 2025

We’re sorry to hear that there was an issue with your order. We wish you had reached out sooner so we could assist you right away as we have received no contact from you since the order was delivered. According to our records, your package was delivered on January 4, 2025, and we have not received any previous communication regarding any issues. Please contact us at [email protected] with your order details, and we’ll be happy to investigate this further.

Response from SpicyIceJan 31, 2025

I'm sorry that the product didn't meet your expectations. While our rope chains are one of our best selling and highest rated products, we recognize that not every item will meet everyone's expectations. We value your feedback and will use it to improve our products.

Response from SpicyIceJan 28, 2025

We’re sorry to hear about your disappointment with your recent purchase. After reviewing your order, we can confirm that the correct item was shipped based on the selection made at checkout. It looks like you opted for the 6mm chain this time, which is slightly thinner than the 8mm chain you ordered previously.