KORY J.
Missing items
I’ve only received one of the two pieces that was in my order. I am still missing the red chain.

SpicyIce is listed under Jewelry & Watches in Holland, Ohio.
SpicyIce (spicyice.com) has 532 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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KORY J.
I’ve only received one of the two pieces that was in my order. I am still missing the red chain.
Eric L.
Cheap looking
Avery L.
Well the necklace was a little orange. It didn’t give off real gold look. I was a little disappointed. So basically I will be purchasing one from another company. But other than the color the quality is good.
Charles W.
I HAVE BEEN UNABLE TO FACILITATE A RETURN FOR 2 ITEMS THAT I WAS CHARGED FOR BUT DO NOT NEED. PLUS I AM NIT ABLE TO TALK DIRECTLY WITH A CUSTOMER SERVICE PERSON. THIS COULD LESSEN MY CHANCES OF ORDERING FROM YOUR COMPANY AGAIN.
David S.
It wasn’t what I expected it to be .
Response from SpicyIceJan 31, 2025
I'm sorry that the product didn't meet your expectations. While our rope chains are one of our best selling and highest rated products, we recognize that not every item will meet everyone's expectations. We value your feedback and will use it to improve our products.
Nerondia R.
Not like pictures
Response from SpicyIceDec 18, 2024
We’re sorry to hear that the product didn’t meet your expectations. We strive to ensure our photos accurately represent every item, and this particular product has been highly rated by many of our customers who are thrilled with their purchase. That said, we recognize that not every item will meet everyone's expectations. We value your feedback and will use it to improve our products.
Melonie E.
I haven't received this order yet. I am wandering why it's taking so long to get here.
Response from SpicyIceDec 6, 2024
We’re sorry to hear about your concerns. After checking our records, we couldn’t find any messages from you, but we’d love to assist. Please note that the item you ordered was a Pre-Order, as indicated on the product page, with a specific ship-by date in bold red letters. If you have any questions or need further assistance, feel free to reach out to us directly at [email protected]
Mark S.
Haven’t even received item yet
Response from SpicyIceDec 6, 2024
We noticed that you just placed your order this morning and have yet to receive the item, but thank you for choosing us! Your order has already been processed for shipping and you should receive the tracking information by email. If you have any questions or need assistance, please don’t hesitate to reach out.