SPELABReviews of spelabautoparts.com

Response from SPELABMay 8, 2026

Dear Customer, Thank you so much for your great review and feedback! 😊 We're glad the EGR delete kit with up pipe was easy to install and delivered a noticeable performance improvement for your vehicle. It’s totally normal for the EGR connection intake tube to build up heavy soot over time, and our kit definitely helps your engine breathe much better. We also appreciate your recognition of our fast and smooth shipping service. Enjoy your upgraded ride! If you need any other parts or have questions in the future, feel free to reach out anytime. Best Regards, Scarlett spelabautopart Customer Support [email protected]

Response from SPELABMay 5, 2026

Dear Customer， Thank you for your great review! We're happy to hear your order arrived fast and you're satisfied with the product quality. Really appreciate your support! Best Regards, Scarlett spelabautopart Customer Support [email protected]

Response from SPELABMay 5, 2026

Dear Customer, We sincerely apologize for the poor experience you encountered with your recent order. We are deeply sorry for the series of complications that ensued—including receiving a "payment failed" notification despite the funds clearly showing as deducted from your account, as well as shipping delays and the disappearance of a package that had already been marked as "delivered." This falls far short of the service standards we strive to provide, and we take your feedback very seriously. Our team is immediately investigating your shipping timeline and delivery details to assist you as quickly as possible—either by helping you locate your missing package or by processing an appropriate refund. We understand that you operate a business and rely on placing regular orders for parts kits; we feel deeply regretful that we failed to meet your expectations on this occasion and caused you such disappointment. We are committed to thoroughly resolving this issue and ensuring that such errors never occur again. Thank you for bringing this serious matter to our attention. We will be reaching out to you shortly via private message to provide you with a dedicated follow-up on this case. Best Regards, Scarlett spelabautopart Customer Support [email protected]

Response from SPELABMay 5, 2026

Dear Customer, Thank you so much for your positive feedback and recommendation! We’re glad your order shipped quickly and you’re pleased with the overall build quality. We truly appreciate your honest comment about the gasket performance. We’ll pass this feedback to our product team to improve the gasket material and fitment. Thanks again for your support! Best Regards, Scarlett spelabautopart Customer Support [email protected]

Response from SPELABMay 5, 2026

Dear Customer, We sincerely apologize for the negative shopping experience you have encountered. We have assigned a dedicated customer service manager to follow up with you regarding your package. We will either reship the package to you or issue a full refund. We look forward to your reply. Best Regards, Scarlett spelabautopart Customer Support [email protected]

Response from SPELABMay 5, 2026

Dear Customer, Thank you for your great review! We’re thrilled to hear the part fit perfectly as expected. Really appreciate your support! Best Regards, Scarlett spelabautopart Customer Support [email protected]

Response from SPELABApr 29, 2026

Dear Customer, Thank you for your great feedback! We’re thrilled to hear the downpipe, Canbus plugs and DPF delete parts all fit perfectly. Thanks for your support, enjoy your upgraded setup! Best Regards, Scarlett spelabautopart Customer Support [email protected]

Response from SPELABApr 28, 2026

Dear Customer， Thank you for your honest and detailed review! We’re glad to hear our parts are well-made and easy to install overall. We totally understand that some factory bolts can be extremely stubborn and tricky to remove, that’s a common headache during repair work. We appreciate your patience with the shipping time, and really value your genuine feedback. If you need any help or replacement parts in the future, feel free to contact us anytime. Best Regards, Scarlett spelabautopart Customer Support [email protected]