SPELABReviews of spelabautoparts.com

Response from SPELABAug 27, 2026

Dear Customer, Thank you for your honest feedback. We’re glad to hear all parts are working exactly as expected for your build. We truly apologize for the confusion caused by shipping your order in four separate packages without prior notice. We understand how inconvenient it is when parcels arrive on different dates. Your comment is very valuable for us. We will work to improve our pre‑shipping communication to inform customers about multi‑package shipments in advance. Please reach out anytime if you need further assistance. Best regards, spelabautopart Customer Support Team [email protected]

Response from SPELABJul 23, 2026

Dear Customer, Thank you for your detailed feedback. We are pleased the parts appear to be high quality. We acknowledge the issues with the layout of the grid heater delete and intake manifold instructions. We will restructure the steps and add critical fuel line reminders in appropriate places. We will explore simplified guides for customers who have already performed DEF/EGR deletes. We will pass your comment about the internal Phillips head bolt on the intake manifold to our engineering team for evaluation. Best regards, spelabautopart Customer Support Team [email protected]

Response from SPELABJul 17, 2026

Dear Customer, Thanks for your genuine feedback! We apologize for the recurring rattling noise from loose valve parts under engine vibration. Our factory will revise the internal locking structure to fix this issue on future units. Reach out to our support team for warranty replacement if needed. Best regards, spelabautopart Customer Support Team [email protected]

Response from SPELABJul 2, 2026

Hello L. Darby Bryant, Thank you for your feedback! We have verified that you need to return the item due to an incorrect purchase. A colleague from the relevant department has already sent you the return instructions via email; please check your inbox and reply to that message. Have a wonderful day! Best regards, spelabautoparts Customer Support Team [email protected]

Response from SPELABJun 15, 2026

Dear Customer, We sincerely apologize. We have assigned a dedicated customer service representative to follow up with you and ensure this after-sales issue is properly resolved. Please stay in touch with us. Best Regards, Scarlett spelabautopart Customer Support [email protected]

Response from SPELABJun 11, 2026

Dear Customer, Thank you so much for sharing your complete experience with the Mini Maxx V1! We truly apologize for the trouble you ran into with the download process at first. Our support team always aims to offer practical troubleshooting guidance to help resolve technical problems step by step, and we’re relieved swapping the SD card and formatting it to FAT32 with the newest firmware finally fixed the issue. We’re glad our partial refund could make up for the time you spent sorting this out. Your patience and trust mean a great deal to us, and we’re here anytime if you need further assistance with your device in the future! Best Regards, Scarlett spelabautopart Customer Support [email protected]

Response from SPELABMay 29, 2026

Dear Customer, Thank you for taking the time to share your detailed experience. We’re glad the parts are well-made, the tuner installed easily and your vehicle performs better now. We sincerely apologize for the fitment issues and thread problems that brought you extra trouble. We also regret our slow response speed and the inconvenience it caused. We will optimize our customer service to reply more timely. Thank you for your understanding and valuable feedback. Best Regards, Scarlett spelabautopart Customer Support [email protected]

Response from SPELABMay 18, 2026

Dear Customer, We sincerely apologize for the inconvenience caused by the incorrect DEF CAN bus plug. We deeply regret this oversight and assure you that, going forward, we will strictly inspect all components prior to shipment to prevent such issues from recurring. Please contact our customer service department directly, and we will arrange to ship the correct replacement part to you as soon as possible. Best Regards, Scarlett spelabautopart Customer Support [email protected]