SpectrumVoIPPlease note: SpectrumVoIP is not affiliated with Spectrum Mobile, Internet, TV, Residential, Business, or Enterprise.SpectrumVoIP is a family-owned business headquartered in Plano, Texas. Since 2007, we've grown to serve more than 200,000 users nationwide by keeping business communication simple, transparent, and built on trust. That means reliable, high-quality service with no hidden fees and no confusing fine print, so you can focus on what matters most: running your business.Take your business communications to new heights with solutions designed to grow with you. Our cloud-based business phone systems include unlimited calling, business texting, mobile and desktop apps, and an AI receptionist that answers every call, even after hours. Pair your phones with fast, reliable business internet, proactive managed IT services, and AI-powered camera systems for a complete solution that keeps your business connected and protected, all in one place.Every account is backed by US-based support and a dedicated Customer Success team. From your first quote to installation, training, and beyond, our goal is to earn your trust at every step.New to SpectrumVoIP?Sales: 469-592-6114Request a quoteExisting customers:Tech Support: 469-429-2500, option 4Support tickets, chat, and resources: spectrumvoip.com/supportBilling: 469-429-2500, option 2Billing email: [email protected] Success: 469-802-0050Customer Success email: [email protected]
SpectrumVoIP (spectrumvoip.com) has 104 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Devin E.
GREAT EXSPERIENCE OLA WAS VERY INFORMATIVE AND ANSWERED QUESTIONS VERY GOOD.
Response from SpectrumVoIPSep 21, 2026
Devin, thank you for the kind words. It's great to hear Ola was able to answer your questions clearly and make the whole experience an easy one. We'll pass along your thanks to Ola directly. If anything else comes up, give us a call at 469.429.2500 or dial HELP (4357) from your SpectrumVoIP phone.
Benjamin
Tyrin was friendly, professional and especially knowledgeable about the phone system and how to manage it through the online portal. He assisted me with my primary issue, educated me about additional features, and provided electronic guides I can reference in the future. I am very satisfied with the level of service I received from Tyrin.
Response from SpectrumVoIPSep 21, 2026
Benjamin, thank you for this. It's great to hear Tyrin didn't just fix the issue you called in about but took the extra time to walk you through the portal and leave you with guides for later, that's the kind of visit that actually saves you a second call down the road. We'll make sure Tyrin hears how much that extra effort was appreciated. Glad you're satisfied with the experience, and if anything else comes up, reach us at 469.429.2500 or dial HELP (4357) from your SpectrumVoIP phone.
Emilio P.
Tyrin was very patient and helpful!
Response from SpectrumVoIPSep 21, 2026
Emilio, thanks for taking a moment to share this. Patience and helpfulness are exactly what we want every customer to walk away saying, so we're glad Tyrin delivered on both. We'll let him know his effort didn't go unnoticed. Reach out anytime at 469.429.2500 or dial HELP (4357) from your SpectrumVoIP phone.
John
Got us set up with a great new phone system, negotiated with all our previous accounts and made sure to stick with us until all the little lose ends were tied up. Very grateful for Jorge Martinez!
Response from SpectrumVoIPSep 21, 2026
John, thank you for this. Getting a new system stood up is one thing, but sticking around to handle the negotiations with your old accounts and chase down every loose end is what really sets a good project apart, and it sounds like Jorge did exactly that. We'll make sure he hears how much that follow-through meant to you. If anything else comes up, we're at 469.429.2500 or you can dial HELP (4357) from your SpectrumVoIP phone.
Ursula
We recently switched our phone service in the office and had a great experience from start to finish. The pricing was excellent, the installation process was easy and well supported, and the customer service has been fantastic. A special thank you to our Project Manager, Suny, who made the entire transition so much easier. Suny was incredibly helpful and patient, making sure we felt supported every step of the way. We especially appreciate that the same level of personal customer service has continued even months after the transition was complete. We’re very happy we made the switch and would definitely recommend their services!
Response from SpectrumVoIPSep 10, 2026
Ursula, thank you for sharing this. It's great to hear the pricing and installation lived up to expectations, but what really stands out is that Suny's support didn't stop once the transition wrapped up, that kind of follow-through months later says a lot. We'll pass along your thanks to Suny directly. Really glad you made the switch, and we'll keep that same level of care going. Reach out anytime at 469.429.2500 or by dialing HELP (4357) from your SpectrumVoIP phone.
Dustin
I was dreading changing VOIP services. However, our old carrier was not good and it needed to be done. Angie, Lina and several of the tech support team have made this process go very smoothly. Including the installation contractor! The pre-switch work that Angie and Lina did really made the transistion much easier than expected. They brought up ideas and plans that we had not considered. Today, our phone system is much better than it was a year ago. Thanks to every one involved in helping us get established with Spectrum!
Response from SpectrumVoIPSep 4, 2026
Dustin, thank you for this. Switching phone systems is never something people look forward to, so it means a lot that Angie and Lina made the transition easier than you expected, and that they brought ideas to the table you hadn't even thought of yet. We'll make sure Angie, Lina, and the rest of the tech support team hear how much their work on this was appreciated. Glad to hear the new system is already outperforming the old one. If you ever need us, we're at 469.429.2500 or you can dial HELP (4357) from your SpectrumVoIP phone.
William H.
I talked with Michael Hernandez who understood what I needed and took care of our issue immediately. I had expected it to take a couple days so he beat my expectations. If he had a direct number, I would always call him first.
Response from SpectrumVoIPSep 2, 2026
Thank you for this wonderful feedback! Available, responsive, patient, and genuinely invested in your experience from start to finish -- that's the standard we hold our entire team to, and we're thrilled it came through so clearly. We'll make sure Michael Hernandez receives the recognition he deserves for taking such great care of you. As always, we're just a call away -- reach us at 469.429.2500 or dial HELP (4357) from your SpectrumVoIP phone anytime.
Mario S.
Angie Garibotte made my experience very good. She spoke with me from the very beginning and helped me decide what I needed for my office. She gave me a quote that I couldn’t refuse and decided to switch to Spectrum VoIP. Angie stayed in touch with us all the way through to the installation. We had a little bump in the road with the initial installer, but she took care of it and immediately got someone else here. We just experienced some difficulty with our fax machine today and she again is taking care of it for us. Her attention to detail and customer satisfaction made my decision to go with Spectrum VoIP very simple.
Response from SpectrumVoIPSep 2, 2026
Thank you for this wonderful feedback! Available, responsive, patient, and genuinely invested in your experience from start to finish -- that's the standard we hold our entire team to, and we're thrilled it came through so clearly. We'll make sure Angie receives the recognition she deserves for taking such great care of you. As always, we're just a call away -- reach us at 469.429.2500 or dial HELP (4357) from your SpectrumVoIP phone anytime.
