Speck ProductsReviews of speckproducts.com

Poor Customer Service I received a wrong case, when I contacted Speck the only option I was given was that I pay to return the case and then they could decide whether to issue a refund. very disappointing customer service experience.

I received a defective case, but figured I paid for a premium product, so Speck would make it right. But, when I contacted Speck the only option I was given was that I pay to return the case and then they could decide whether to issue a refund. It has been a long time since I have had such a disappointing customer service experience.

I called them to ask about the warranty procedure. I was told that they would replace the case if you had the receipt. If you do not have it, they offer a one-time courtesy 'replacement'. (or so I thought) After giving that first rep all of my info, they said they were shipping one out ASAP. I thought this was fantastic! A few weeks later my case arrived! It was the wrong case. I had the Pro Presidio Folio, a $90 case, I received a much cheaper version. I received that other model (balance folio). I called them about 5 different times & got the same answer "Since this is a one-time courtesy, you get what you get." This is BS. I lost $90 because they won't take back the wrong case & send me the correct one. The way the reps talk to you, you think you were tasking their money!?! Terrible attitudes, all around terrible service. I'm going somewhere else. SPECK IS BS. GO ELSEWHERE!!

They really deserve 0 star. Bought the IPhone 14 Pro Max Phone cases couple of months ago. It is JUNK!!!!! Phone case is filthy and nothing works to clean it. Speck won’t stand by the product (they said it’s not covered by the warranty). I will no longer buy any product from them. Very dissatisfied, now I have to buy another brand.

Dishonest marketing. They offer a $20 overnight shipping, but then they ship out 4 days later. Very Very Very Very dishonest company. I will never ever do business with them again!

Bought an expensive laptop cover (blue plastic clip on) for my MacBook Air at Virgin. It looked very pretty but did not do the basic job. Cracked at all four corners within 12 months of purchase. Now seriously falling apart. An inferior junky product. Speck refused to replace as I asked for a replacement in month 18 after purchase. I recommend you look elsewhere for a quality product.

Bad quality and customer service.

Meh. I had very few choices for iPhone cases at the store. This clear case looks sturdy but came with two visible scratches on the plastic straight out of the box. Also seems overpriced compared to competition.