Speck Products is a subsidiary of Samsonite based in San Mateo, California.
Speck Products (speckproducts.com) has 36 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Computers & Phones · Irvine, California
Excellent
Computers & Phones · SAN DIEGO, California
Excellent
Computers & Phones · Oakdale, California
Excellent
Computers & Phones · Burbank, California
Excellent
Showing 2 reviews with 2 stars · Clear filters
DS
The case broke within a month of use, after being dropped less than three feet from the ground, onto carpet. Can't get customer service to respond and it is a $60 item! No customer service, no support at all. Two stars instead of zero since I ordered the case and let it sit for a few months before I used it.
Jenny S.
The products are good, but their customer service and policies: not so much. I ordered a phone case during a sale, but hadn’t realized I accidentally ordered my phone’s “max” size of the case, when I have a smaller phone. By the time I received the case around a week later, the sale had ended. I reached out to customer service to ask if I could arrange an exchange to get the smaller case at the sale price (both cases cost & were on sale for the same price), but was told the only option I had was to pay for the return and buy the smaller case at the full price. Next time I’ll just order the case from Amazon.