Charles V.
Hard to communicate with gigacloud…
Hard to communicate with gigacloud delivery service.
Response from SpazeOct 8, 2025
Thank you for your feedback. We understand that coordinating delivery can sometimes be challenging, and we appreciate your patience. Giga Cloud sent an automated text messages and email with a link to schedule your delivery appointment. They also attempted to contact you directly by phone and leave a voicemail, but were unable to reach you because your phone’s settings blocked unknown numbers. Recognizing this, our customer service team stepped in to ensure you could connect with Giga Cloud directly and successfully schedule your delivery. We take feedback like yours very seriously and will continue improve communication and provide a smooth, hassle-free delivery experience for all our customers. Our goal is to ensure every delivery meets your expectations and that our team is actively supporting you every step of the way.



