SPANXReviews of spanx.com

Response from SPANXApr 14, 2026

Thank you so much for your feedback! We're happy to hear that you love our SPANX AirEssentials® French Rib Sleeveless Jumpsuit, and we'll make sure to let our team know about your experience. If you're ever open to a product recommendation from one of our Stylists, please email us at [email protected]!

Response from SPANXMar 26, 2026

We appreciate you reaching out! We're sorry you're not satisfied with the quality of the SPANX items you purchased. We offer a variety of styles that offer shaping or non shaping features because we understand everyone has different needs. It sounds like the style you purchased was either too big or did not feature the kind of shaping or fabric you wanted. We'll make sure to forward your feedback to our team. Please email us at [email protected] with your order number so that we can provide you personalized styling support and ensure you get in a style that better suits your needs.

Response from SPANXMar 19, 2026

Thank you for sharing your experience with us, and we're grateful you gave us a chance to support you! If you ever have any questions or concerns with our products, please don't hesitate to reach out - we're always happy to help.

Response from SPANXMar 19, 2026

Hi there! Thank you for reaching out about your experience, and we're so sorry about that discrepancy. We understand you want to get your best size for the product, and we're committed to making this right. We have forwarded this feedback to our team at SPANX, and we suggest that you please reach out to us at [email protected] with details about your order so that we can take next steps with you.

Response from SPANXMar 19, 2026

Thank you for sharing your sizing experience with our SPANX® Low Profile Minimizer Bra, and we're sorry it didn't meet your expectations. We know that it can be tricky to find your best fit, and that's why we're here to help! While you've now returned your bra, please know that in the future you can exchange your SPANX items for a different size (see spanx.com/returns for details) or send us an email at [email protected] for support if you ever need it. We're happy to help cultivate your connection with our products, and thank you for having given us a try!

Response from SPANXMar 11, 2026

Thank you for letting us know about your return experience, and we're sorry you hadn't received your refund sooner. Per our return policy, we have to allow 5–7 business days after we receive and inspect your return at the warehouse for your refund or exchange to be processed. Further details on that return policy can be found at spanx.com/returns. ​ That being said, it does look like your refund was just issued! We hope this fully resolves your concern, and thank you for bearing with us on that wait. If you have any further questions or feedback, please feel welcome to reach out us at [email protected].

Response from SPANXMar 10, 2026

Hi there! We appreciate you sharing your experience with your purchase, and we're sorry it didn't fit the way you'd hoped. At SPANX, we know everybody is different and products fit everyone differently. That's why we have so many options! While it sounds like the panties you purchased didn't meet your support needs, rest assured that we'd be more than happy to get you in a style that meets your needs. Please email us at [email protected] for a personalized styling recommendation.

Response from SPANXMar 6, 2026

Thank you for looping us in on your refund, and we're sorry it's been taking a little longer than you'd hoped. To clarify, we generally ask to please allow 5–7 business days after we receive and inspect your return at the warehouse for your refund or exchange to be processed. ​For further insights on our return policy and timelines, please visit spanx.com/returns. Good news, it looks like your refund was issued earlier today! If you ever have concerns over not receiving a refund, you're always welcome to email us at [email protected]. We're more than happy to look into any of your returns for you!