Spam ArrestReviews of spamarrest.com

I started my subscription to SpamArrest in May 2005. In 2008, I purchased a lifetime subscription (I guess I'm going to die sooner than I hoped). For years I was very satisfied with the service, and rarely had problems, and recommended SpamArrest to many people. Then came May 2024. I was having a problem with SpamArrest and needed immediate attention. However, it had been so long since I paid for my lifetime subscription, that the address and credit card on file were way out of date. The only way I could edit the address and credit card was to purchase a one month's subscription for $39.95 and then had to pay $9.95 for the expedited service. SpamArrest NEVER solved the problem, even after I paid $9.95 for a second expedited service call. They never responded to my requests for refunds. Fortunately, my credit card company reversed all of the charges. Shortly after that, I got the email explaining that SpamArrest was shutting down, but that my one-month subscription would be honored. I immediately moved all of my SpamArrest emails to other email addresses. What I find really troublesome is that the SpamArrest website is still up and running and offering 30-day free trial subscriptions, followed by charges of $39.95 monthly for the service. I only hope that people check SpamArrest's recent reviews before signing up for the free trials.

It seems pretty clear that they knew they were going out of business and jacked up their rates five fold figuring people would be slow to drop the service and then they could get all the cash they could from us before just flicking the off button. Greedy buggers.

I've used Spam Arrest for over a decade, I still think its a really great service in principle. It's a shame they have abandonded the tech support & customer service desks several months ahead of their December 2024 shut down date. It sucks that I've pre-paid until November 2026 and am unable to get a response from them regarding a refund.

Decades ago, Spamarrest sold lifetime memberships to subscribers for $350. At that time, their service worked so well, I jumped at it. The service still works, but their lack of security and open relay allowed hackers to destroy a domain name I have owned longer than my relationship with them. With a heavy heart, I discontinued download of email from their server I can still log in and collect anything I may need, but not often.

My experience is apparently identical to you all. No response to multiple emails. Even called their corporate offices. Discovered my yearly subscription has expired and I have been multiple billed for $40 a month. My question to other reviewers is what did you replace them with?

Customer service none existent, they have stopped replying unless you pay $10 per email enquiry. Lol. They now charge an absolute fortune, $39.95 per month when it was $79.95 a year previously. Software has not been updated in decades. We closed a number of accounts and moved away from them after being with them.15 years.

HORRIBLE! Been with them since 2003, they raised the priced from $4.95 to $39.95! Non-existent customer support. Their interface is clunky and hasn't been improved in 20 years. They do not respond when you complain about anything. THEY DON'T CARE. DO NOT USE THEM.

I have been a customer of Spamarrest for many years; when I started using them the fee was about $5/Mo, now they are charging almost $40/Mo. Their customer service has never been any good & the site often goes off line for short periods; but, the technology is quite good. However, $40/Mo for a below average email provider is way over the top. My guess is it got bought by a hedge fund & they are milking it; or, the current owner is just trying to see how much he can raise fees. Given that it is very hard to get your email addresses “out” of all your internet log-ins, the switching costs to extricate yourself from their system are very high. Now that the fee is this high, I expect they will put themselves out of business & if one has not gone through the process to make the log-in changes in an orderly way, trust me, you will be in a world of hurt! Stay away from them!!!